ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

**Fluence in German is essential for this role.

General Summary

The Sales Engineer is responsible for assessing the potential application of products or services and offers solutions that meet customer needs. This role works in partnership with the Sales team to drive Sales support, generate pipeline, and help create an overall successful adoption of the products and services all the way to implementation and onboarding.

Essential Duties & Responsibilities

Provides support to the Sales team(s), with a high attention to detail
Researches, analyzes, and documents findings
Researches and presents reports showing potential customers the cost benefit of purchasing company

products or services

Provides technical training to clients and communicates customer feedback for future product

developments

Represents both technical and functional aspects of our suite of products/services and proposes how

these benefit prospective customers

Provides exemplary technical expertise and independent creative discretion in producing technical and

product demonstrations and presentations

Executes proof of concepts with prospects at both a technical and business level to show value
Exercises discretion and judgement regarding product specifications required to address customer

requirements, assesses customers’ needs, and recommends solutions that optimize value

Works independently or as part of a sales team with customers to position technology to both business

and technical users in a consultative manner and through product capability assessments

Prepares, researches, and provides input into technical RFPs/RFQs
Acts as a key point of contact for cross-functional teams to provide product knowledge and technology

expertise through training, coaching, and product support

Pursues and maintains professional and technical knowledge through ongoing training and education
May coach and review the work of other team members

Knowledge, Skills & Abilities

Ability to manage projects and processes independently with limited supervision
Advanced knowledge of applicable work area
Ability to situationally adapt and understand new technology/processes as per partner requirement
Proven sales track record of success
Ability to identify opportunities and leverage internal and external resources appropriately
Understanding of relevant products and services
Excellent communication and interpersonal skills
Team player with willingness to work both in a team environment as well as independently

Educational/Vocational/Previous Experience Recommendations

Bachelor’s degree in related field or equivalent business experience
3+ years of relevant experience
Experience with a business process or management application
Experience with a CPQ tool
Experience with a CRM, such as Salesforce
Preferred: Consultant experience
Preferred: Experience in relevant channels such as MDP, VAR, OE, TSP, Internal IT, and/or MSP+
**Fluence in German is essential for this role.

Working Conditions

Onsite/Hybrid/Remote depending on location
20-30% travel may be required
May require occasional work outside of normal business hours (conferences, events, securing deals, etc.)