# Parking Technician Sat-Wed 4pm-12am at Comstock Companies

> Remote · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Acomstock%3A4476627009 (read 2026-11-05).

## Facts (observed)

- Company: [Comstock Companies](https://alderhq.app/companies/comstock-companies)
- Location text: Reston, VA; Remote Management Center
- Where it can be done from (inferred): Remote · United States (evidence: "Location: Reston, VA; Remote Management Center")
- Posted: 2026-11-02 (3 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/comstock/jobs/4476627009

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Washington DC, n 581): p25 $78k, median $113k, p75 $160k

## Description (the employer's text)

The ParkX Remote Management Center Attendant assists the team with the operation of a complex parking site with multiple employees. The sites could be manned and unmanned, automated, or manual parking sites.

Key Responsibilities:

- Accurately process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form
- Familiarity with Microsoft office and computer systems in a fast-paced environment
- Leverage Microsoft Office Suite, point-of-sale systems, and parking management software to track transactions, produce reports, and monitor site performance
- Maintain up-to-date knowledge of automated parking equipment, software integrations, and access control systems
- Assist in troubleshooting equipment and system errors, coordinating with technical support when necessary
- Deliver high-quality customer interactions, including issue resolution, account support, and adherence to brand service standards
- Oversee the contract parker program: manage customer onboarding, billing accuracy, collections, and corporate account communications
- Respond to escalated concerns, ensuring customer satisfaction and documenting resolution outcomes
- Exhibit a friendly, helpful, and courteous attitude towards customers and employees
- Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues, and thanking each customer upon exit
- Ensure that sites are maintained properly, and the company's safety procedures are being observed at all times
- Determine the need for maintenance and/ or repairs and forward to the Property Manager
- Complete daily activity reports for facility; responsible for completion of accident report
- Report to work on time
- Notify management of any situation that needs attention
- Directly oversee all day-to-day activities associated with opening, managing, and closing the facility
- Oversee the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns
- Ensure the facility is operating in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage and internal audit scores
- Ensure the facility’s safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company’s Safety Manual
- Responsible for resolving customer concerns that are escalated to his/her attention by the facility’s front-line associates
- Responsible for documenting Incident Forms and conducting incident investigations as directed by his/her Property Manager and/or the Corporate Office
- Complete small cleaning or maintenance tasks according to the company's maintenance checklists
- Fill in for front line associates during their absences
- Perform other duties as assigned
Skills, Knowledge and Expertise:

- A high school degree is required
- One to two years' experience in a service or related industry preferred of which 3 months must have been in a parking setting
- Ability to work weekends required
- Ability to perform basic math calculations
- Ability to read and comprehend verbal instructions and written correspondence
- Ability to communicate effectively both verbally and through written correspondence
- Have and maintain a valid driver's license
- Ability to safely drive a standard or automatic transmission vehicle
- Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer
- Ability to provide customer resolution in a professional and friendly manner
- Must be highly credible and trustworthy, and operate with high degree of integrity
- Must hold oneself and others accountable and strive for a high level of excellence
- Must have a positive, can-do attitude and be able to fuel growth and innovation
- Must be customer-focused and results-oriented
- Must want to continuously learn and develop

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Acomstock%3A4476627009 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.