Why join CompuNet?

CompuNet values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor. Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.

CompuNet is seeking a Business Analyst, Safe and Smart Workplace (SSW), to support the systems, tools, and data that enable effective execution across the SSW organization. This role focuses on improving the effectiveness, accuracy, and scalability of SSW operations through system support, analysis, reporting, and continuous improvement.

The Business Analyst, SSW, works closely with SSW leadership, Enterprise Architecture, and cross-functional partners to support and enhance core SSW platforms and processes. This role serves as both a functional system owner and operational partner, balancing day-to-day system administration with ongoing workflow and reporting improvements.

Successful candidates will be analytical, detail-oriented, and comfortable working within enterprise systems while helping the business better leverage data and workflows to drive operational efficiency.

Essential Duties & Responsibilities

The Business Analyst, Safe and Smart Workplace (SSW), will work closely with SSW leadership and cross-functional partners to support the following areas of responsibility:

Systems Ownership & Operational Support

Own day-to-day operation, configuration, and administration of SSW systems and platforms.
Maintain workflows, approval structures, data configurations, and overall system usability.
Perform configuration changes and minor enhancements; escalate complex technical needs to the Global Technology team.
Provide documentation, training, and user support.

Workflow Optimization (Warehouse, Inventory & Field Services)

Support and improve workflows across inventory, warehouse, and field service operations.
Reduce administrative friction and improve visibility into operational processes and handoffs.
Support and optimize platforms such as ConnectWise, D-Tools, Microsoft Dynamics and related tools.

Reporting & Analytics

Partner with Business Intelligence to develop and maintain dashboards and reporting (e.g., Power BI).
Analyze data to identify trends, inefficiencies, and improvement opportunities.
Support planning and performance tracking through structured reporting.

Business Analysis & Continuous Improvement

Work with stakeholders to understand processes, identify gaps, and define requirements.
Translate business needs into actionable requirements for system and reporting enhancements.
Support testing, implementation, and adoption of changes.
Document workflows, data definitions, and reporting logic to improve consistency and transparency.

Cross-Functional Collaboration

Partner with SSW, Finance, IT, Operations, and Enterprise Architecture teams.
Serve as a functional subject-matter resource for SSW systems and workflows.
Support change management and user enablement efforts.

Travel Expectations

Occasional, pre-planned travel may be required for meetings, training, or company events.

Education & Experience

Minimum Requirements

Bachelor’s degree or equivalent professional experience.
3–7+ years of experience in Business Analysis, Operations, or Systems-related roles.
Experience supporting or administering enterprise business systems.
Demonstrated experience working cross-functionally to deliver system or process improvements.

Desired Experience

Experience in an IT reseller, technology services, or distribution environment.