Application Programmer - Level III
WELCOME TO COMPTECH
Good people. Dedicated People. Hard-working people.
CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.
Job Description
Job Title: Application Programmer - Level III
Location: Redstone Arsenal (FAHC), Huntsville, Alabama (on-site)
Supporting: The Defense Health Agency (DHA) **Secret Security Clearance**
Overview
CompTech is seeking an experienced Application Programmer – Level III to support enterprise applications and the systems on which they operate at Redstone Arsenal in support of the Defense Health Agency. This advanced-level role combines application support with systems administration, troubleshooting, configuration, testing, implementation, and ongoing operational support in a secure DoD environment.
The successful candidate will analyze and modify existing application systems, troubleshoot complex software and system issues, support application implementations and enhancements, and help maintain the availability, security, performance, backup, recovery, and reliable operation of supporting systems. The position works closely with users, system administrators, cybersecurity personnel, programmers, and other technical teams to resolve issues and translate operational requirements into effective technical solutions.
Work Scope
Key responsibilities include
- Analyze existing applications and programming systems to identify issues, required modifications, and opportunities for improvement.
- Review, modify, configure, debug, install, and support application systems to meet technical and operational requirements.
- Troubleshoot and resolve complex application, software, configuration, system performance, and availability issues.
- Perform break-fix troubleshooting and root-cause analysis for production application and system issues.
- Support the day-to-day operation and sustainment of enterprise applications and their supporting systems.
- Monitor application and system performance and proactively identify issues that could affect availability, reliability, or operations.
- Translate user and operational requirements into application specifications, including required inputs, processing requirements, and outputs.
- Coordinate application and system testing, validation, implementation, and deployment activities.
- Support implementation and configuration of the hardware and software components required for approved applications.
- Support the configuration, maintenance, security, backup, recovery, and reliable operation of systems supporting enterprise applications.
- Assist with application and system enhancements from requirements analysis through testing and implementation.
- Develop and maintain technical specifications, diagrams, flowcharts, process flows, system documentation, and application support materials.
- Document, track, prioritize, and resolve application incidents, service requests, and technical issues in accordance with established procedures.
- Identify technical and operational risks and appropriately communicate or escalate issues that may affect system performance, availability, security, or mission requirements.
- Provide technical guidance and support during application changes, testing, implementation, maintenance, and troubleshooting activities.
- Work closely with users, programmers, system administrators, infrastructure teams, cybersecurity personnel, and other technical stakeholders to resolve application and system issues.
- Follow established technical procedures, security requirements, Standard Operating Procedures (SOPs), and government/contract guidance.
- Adapt to changing operational priorities, technologies, and requirements while effectively balancing daily support activities with project work.
Experience, Education, and Certification Requirements: