Company introduction:

Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.

The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.

We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. - Compass Pathways

Job overview:

The Clinical Care Operations department at Compass leads and oversees implementation of necessary trainings of personnel at clinical trial sites to deliver psychedelic treatment to trial participants. The Associate Manager, Clinical Care Operations will play an important role in the startup and ongoing support of our clinical trials by managing operations to train support providers working on our clinical trials. Support providers are integral in preparing participants for their COMP360 treatment sessions, providing monitoring and support during the sessions, and then supporting the participant’s self-directed integration (or processing) of their experiences. This position will work directly with our trainers and CRO partners, as well as with key internal stakeholders. This position will be responsible for scheduling, running, supporting, and documenting training completion for support providers at clinical trial sites across North America, Europe and Australia. Flexibility to work across time zones, attention to detail, strong initiative, teamwork and sense of accountability will be important in this role.

Location: Hybrid in our Jersey City office or remote on the East Coast in the United States.

Reports to: Associate Director, Clinical Care Operations.

Roles and responsibilities

(Include but are not limited to):

Schedule training events across time zones
Support smooth operations for live online trainings
Partner with trainers and CRO to ensure on-time training completion and training documentation
Oversight of CRO training activities, as assigned
Assess support provider competency during training, ensuring alignment with the training requirements, and escalating any concerns to clinical and operational leadership as needed
Manage updates to support provider training materials, including project management, content drafting, managing consultant work, coordination of stakeholder review, and making updates on the Rise e-learning authoring tool used for training content
Oversight of CRO training activities, as assigned
Support inspection readiness through adherence to processes, as well as timely, accurate and complete documentation of training activities
Additional tasks as determined by R&D Operations team
Accountable for compliance with ethical and scientific standards, regulatory requirements, and the Compass Quality Management System, ensuring participant safety, data integrity, and accuracy throughout the trial process

Candidate Profile:

3-5 years of experience in clinical research operations or training operations in a clinical research setting, Pharma/Biotech, CRO, EdTech or mental health startup
Experience scheduling events/meetings across time-zones as well as consultant/vendor management and/or customer service required
Strong excel skills and experience with project management software such as Smartsheet, Trello, or Jira required