# Senior Implementation Engineer II at Cleo (India)

> Remote · India · Senior · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Acleoindia%3A4737922005 (read 2026-11-15).

## Facts (observed)

- Company: [Cleo (India)](https://alderhq.app/companies/cleo-india)
- Location text: Remote; Bangalore, India - Office
- Where it can be done from (inferred): Remote · India (evidence: "Location lists "bangalore" and remote")
- Posted: 2026-10-01 (46 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-10
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/cleoindia/jobs/4737922005

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Bengaluru, n 5): p25 ₹36.1L, median ₹42.5L, p75 ₹65L

## Description (the employer's text)

### Senior Implementation Engineer II

Department: Professional Services

Level: IC – Senior

### Location: Bangalore

### Type: Full-Time

Reports To: Tech Manager

### About Cleo

Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between.

Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain.

Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops.

### The Opportunity

As a Senior Implementation Engineer II at Cleo, you are the technical backbone of your TEAM: configuring complex integrations, leading customer status meetings, guiding junior engineers through challenges, and bridging the gap between solution design and hands-on implementation. This is where deep technical execution meets leadership accountability — and where your path to Principal Engineer begins.

### What You'll Do

### Technical Delivery

- Lead technical delivery for assigned projects from implementation through Hypercare.
- Configure and troubleshoot complex EDI, API, ERP, and B2B integrations.
- Build advanced Business Process Sequences (BPS), data mappings, and API workflows.
- Implement performance, security, and integration best practices.
### Customer & Project Leadership

- Act as the primary technical contact throughout project delivery.
- Lead customer meetings, workshops, UAT, and technical discussions.
- Partner with Project Managers and Solution Architects on planning, scoping, estimation, and issue resolution.
- Drive technical escalations and ensure timely project delivery.
### Technical Expertise

- Design and implement integrations using ANSI X12, EDIFACT, XML, REST/SOAP APIs, and communication protocols (AS2, SFTP, VAN, HTTP/S).
- Develop ERP integrations across multiple platforms (SAP preferred).
- Implement authentication, OAuth, encryption, monitoring, and API security.
- Optimize integration performance and troubleshoot complex production issues.
### Team Enablement

- Mentor junior engineers through code reviews, technical guidance, and onboarding.
- Promote engineering best practices, documentation, and reusable solutions.
### What You Bring

### Required

- Strong experience with ANSI X12, EDIFACT, XML, and B2B integration.
- Expertise in AS2, SFTP, VAN, HTTP/S, REST/SOAP APIs, OAuth, and API security.
- Hands-on experience building complex BPS workflows, advanced data mappings, and ERP integrations (SAP preferred).
- Strong troubleshooting, performance optimization, and documentation skills.
- Experience leading technical delivery and mentoring engineers.
- Ability to manage customer communication, technical discussions, and project escalations.
- Strong collaboration with Project Managers, Architects, and cross-functional teams.
- B.E./B.Tech in Computer Science, IT, or related discipline.
- 5–7 years of EDI, B2B Integration, or Middleware implementation experience.
### Preferred

- Previous technical lead or delivery ownership experience preferred.
- Experience in retail, manufacturing, logistics, or supply chain.
- Exposure to Sterling, Gentran, OpenText, Axway, or similar integration platforms.
- Knowledge of Cleo Integration Cloud (CIC) or Clarify.
- Experience with multiple ERP platforms and AI-assisted productivity tools.
### Behavior Competencies

Initiative & Innovation- Ability to be proactive and develop new ideas

Level 3: Creativity- Analyzes anomalies and develops appropriate solutions. Creates new ideas and concepts considering a broad range of internal and external parameters.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Acleoindia%3A4737922005 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.