# Operations/ Backoffice Analyst (Analista de Operações/ Backoffice) – São Paulo/ SP (Hybrid) at Clara > Brazil · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aclara%3A5248052007 (read 2026-11-07). ## Facts (observed) - Company: [Clara](https://alderhq.app/companies/clara) - Location text: Sao Paulo / SP / Brazil; Brasil - Where it can be done from (inferred): Brazil (evidence: "Location: Sao Paulo / SP / Brazil; Brasil") - Posted: 2026-09-24 (44 days ago) - First seen by alder: 2026-11-02 · last verified: 2026-11-04 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/clara/jobs/5248052007 - Skills listed (inferred): GCP ## Pay and sponsorship - Posted pay: not posted - Licensed UK sponsor: registered as "Clara Technologies (UK) Limited" (checked 2026-11-03, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers)) ## Description (the employer's text) Clara is the leading platform in Latin America for companies to execute and manage every payment operation. More than 50,000 leading and fast-growing businesses run on our corporate cards, bill pay, financing and B2B payments, and in 2025 the Financial Times named Clara the region’s fastest-growing company. We’re passionate about helping every company we work with become more effective—and, through that, raising the region’s competitiveness. We’re ~400 people, backed by Notable Capital, Coatue, Kaszek, monashees, DST Global, ICONIQ, General Catalyst and Goldman Sachs, among others. ### What you'll do We're looking for an Operations/Backoffice Analyst to sit at the intersection of operational execution, process understanding, and automation. You'll work hands-on with day-to-day manual processes (such as logistics, card deliveries, and chargebacks) and use data and AI to simplify and automate these workflows over time. - Execute and follow up on the team's operational processes (logistics, card deliveries, chargebacks, among others), ensuring quality and turnaround time. - Map existing manual processes to identify opportunities for automation and continuous improvement. - Use AI tools (Claude, ChatGPT) and automation platforms (N8N, Google Apps Script) to reduce manual work and drive efficiency. - Analyze operational data to propose improvements and support evidence-based decisions. - Collaborate with internal teams (Security/Compliance, Product, Customer Happiness) to solve operational problems end to end. - Document processes and keep records organized in tools like Notion. ### Who you are We're looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement. ### Must haves - 2 to 3 years of market experience in process analysis, operations, or backoffice roles. - Complete bachelor degree (we don't require a specific degree — analytical ability is what matters). - Strong analytical and problem-solving skills, with demonstrable critical reasoning behind the solutions you propose. - Heavy day-to-day use of AI tools (ChatGPT, Claude, Gemini, or similar) to improve processes — not just basic usage, but real application to solve operational problems. - Genuine curiosity, ownership mindset, and willingness to do manual work before automating it (know how to walk before flying). - A problem-solving orientation, connecting different areas and processes. ### Nice to haves - Background in Industrial/Production Engineering, Process Engineering, Business Administration, Economics, or related field. - Prior experience with Mastercard systems. - Familiarity with tools such as Google Suite/ Workspace (Google Cloud, Gemini), Notion for project management and documentation, automation via N8N or Google Apps Script, etc. - Prior experience in fintech, payments, or financial services companies. - A good sense of humor. ### Where we work This is a hybrid role: you'll split your time between the office, customers and home. We don't set a minimum number of office days for most roles — you'll spend time in the office naturally, and most days during your ramp-up or when your leader asks. ### Why Clara - A high talent-density team driven to make an impact in Latin America — low ego, high ownership. - Competitive salary and stock options (ESOP) from day one. - An annual learning budget and accelerated development paths. - English is our working language, with Spanish and Portuguese every day. ### How we work - Clarity — Open and direct communication: we say what we mean and give context where it matters. - Simplicity — If it can be simpler, it should be. - Ownership — We own everything we do, end to end. When something needs to happen, we don't wait. - Pride — We hold ourselves to a high standard, and it shows in what we deliver. - ABC (Always Be Changing) — We adapt fast, embrace change, and keep learning. - Inclusivity — Diverse ideas, stories and perspectives build a better Clara. If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aclara%3A5248052007 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.