Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

Job Summary

The Corporate Quality Director is responsible for the leadership, oversight, and continuous improvement of the Quality Assurance function and Quality Management System (QMS) across Certified Group's Personal Care & Cosmetics division.

This role ensures the effective application, validation, and oversight of approved test methods and analytical techniques used in product testing and evaluation. The Director is accountable for ensuring compliance with applicable regulatory, GMP, and accreditation requirements, including ISO/IEC 17025, USDA requirements, Good Manufacturing Practice (GMP) regulations, 21 CFR Parts 210, 211, and 21 CFR Part 11, as well as customer-specific requirements.

This leader is responsible for driving a strong culture of quality, compliance, and continuous improvement aligned with Certified Group’s purpose and values:

Purpose: So the world can trust in what it consumes

Mission: Partner with customers to deliver innovative scientific solutions and expertise

Values: Customer focus, safety and quality, delivery excellence, integrity, and teamwork

Responsibilities

Lead and maintain regulatory, GMP, and accreditation compliance across assigned business units, including oversight of all registrations, certifications, and regulatory obligations.
Ensure the Quality Management System (QMS) is maintained in full compliance with ISO standards, GMP requirements, and applicable regulatory frameworks.
Provide strategic and operational leadership to the Quality organization, ensuring effective execution of daily operations, continuous improvement, and strong customer satisfaction outcomes.
Oversee the internal audit program, ensuring audits are executed according to the approved schedule and QMS requirements.
Develop, implement, and manage Quality KPIs and metrics; analyze trends and drive corrective and preventive action plans based on data-driven insights.
Own the ongoing administration, governance, and improvement of the QMS, ensuring timely updates in response to regulatory changes, industry expectations, and internal business needs.
Lead Management Review processes and ensure effective communication of Quality system performance to senior leadership.
Serve as the primary Quality leader for external regulatory inspections, surveillance audits, and customer audits, partnering closely with Laboratory and Technical leadership teams.
Ensure audit readiness across all facilities and drive timely, effective closure of audit findings, including major and critical nonconformances.
Provide hands-on training and coaching across all elements of the QMS as needed to strengthen organizational capability and consistency.