# General Manager at Certified Group

> United States · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Acertifiedgroup%3A4264655009 (read 2026-11-08).

## Facts (observed)

- Company: [Certified Group](https://alderhq.app/companies/certified-group)
- Location text: Burbank, CA; Burbank, CA
- Where it can be done from (inferred): United States (evidence: "Location: Burbank, CA; Burbank, CA")
- Posted: 2026-05-29 (163 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/certifiedgroup/jobs/4264655009

## Pay and sponsorship

- Posted pay: $180k–$215k per year (from the listing's pay field)
- Market band for similar posted roles (Los Angeles, n 379): p25 $99k, median $134k, p75 $158k

## Description (the employer's text)

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

### Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

- Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
- Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
- Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
- EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
- FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.
### Position Summary

Certified Group is seeking a General Manager to lead its Personal Care & Cosmetics laboratory operations in Burbank, CA. This executive-level role carries full responsibility for site operations, financial performance, technical execution, and regulatory compliance.

The General Manager will drive business performance within a GMP-regulated environment, lead a high-performing technical and operational team, and ensure exceptional client service. This role holds full P&L ownership and is accountable for operational excellence, quality systems, employee engagement, and long-term strategic growth.

The ideal candidate brings strong business acumen and proven site leadership, combined with deep technical expertise in analytical chemistry—particularly near-expert knowledge of chromatographic operations. This individual must confidently guide technical decision-making, assess analytical challenges, and communicate risks, root causes, and solutions effectively.

### Responsibilities

### Strategic & Site Leadership

- Lead overall site strategy, performance, and growth initiatives
- Develop and execute annual operating and business plans
- Drive continuous improvement across operations, quality, and technical capabilities
- Serve as the senior escalation point for operational, technical, quality, and client issues
- Align site strategy with long-term growth across personal care, cosmetics, OTC, and regulated testing
- Integrate commercial priorities with operational execution and sound scientific judgment
### Financial & Business Performance

- Own full site P&L, including revenue growth, margins, and EBITDA
- Lead budgeting, forecasting, and financial planning processes
- Monitor KPIs such as utilization, turnaround time, productivity, and capacity
- Partner with commercial teams on client retention, pricing, and growth opportunities
- Support capital investments in instrumentation, automation, and infrastructure
- Evaluate financial performance in the context of laboratory operations and technical complexity
### Quality & Regulatory Oversight

- Ensure compliance with GMP and applicable regulatory standards
- Maintain inspection readiness and lead audits (regulatory and client)
- Champion data integrity, documentation, and quality system effectiveness
- Ensure methods are scientifically sound and properly validated/verified
- Oversee investigations (OOS/OOT, deviations, CAPA) and technical issue resolution
- Lead in complex technical scenarios involving chromatography, method performance, and data quality
- Foster a culture of compliance, accountability, and scientific rigor

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Acertifiedgroup%3A4264655009 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.