# Operations Coordinator at Cargomatic

> United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Acargomatic%3A5102060008 (read 2026-11-09).

## Facts (observed)

- Company: [Cargomatic](https://alderhq.app/companies/cargomatic)
- Location text: Bloomington, CA; Bloomington, CA
- Where it can be done from (inferred): United States (evidence: "Location: Bloomington, CA; Bloomington, CA")
- Posted: 2026-02-03 (278 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/cargomatic/jobs/5102060008

## Pay and sponsorship

- Posted pay: $52k–$62k per year (from the description)

## Description (the employer's text)

### Operations Coordinator

### Bloomington, CA (Onsite)

### Full-Time

### Day Shift \| Monday–Friday, 8:00 AM – 4:30 PM

### Compensation Range: $25 – $30 per hour

### About Cargomatic

- Cargomatic is revolutionizing the transportation industry
- Founded in 2013, we power local freight through the first and largest digital marketplace for local trucking
- Our AI-enabled platform uses real-time data to match shippers with available drivers, improving efficiency across the supply chain
- Recognized as a Built In Best Places to Work, reflecting our people-first culture and commitment to growth, collaboration, and impact
### About the Role

- Support daily terminal and delivery operations in a fast-paced environment
- Serve as a key operations and coordination partner for drivers, dock supervisors, and internal teams
- Ensure smooth dock launches and high levels of on-time pickup and delivery performance
- Provide consistent, high-quality customer and driver support
- This role is onsite in Bloomington, CA and aligned to standard weekday business hours
### What You’ll Do

- Provide high-level customer service and operational support
- Support drivers and serve as a primary point of contact during daily operations
- Coordinate with dock supervisors to ensure successful daily dock launches
- Lead and coordinate drivers to maintain on-time pickup and delivery performance
- Maintain accurate driver records, including times, routes, and special handling instructions
- Manage KPIs, open job reports, and daily POD reconciliation
- Oversee pickup dispatch management, including B2B and B2C assignments
- Support key customer accounts and provide ETAs as requested
- Manually build jobs when required and input rate adjustments
- Track and trace shipments to ensure service expectations are met
- Provide ad-hoc delivery and pickup coverage as needed
- Attend weekly operations meetings and support continuous improvement initiatives
### What We’re Looking For

### Required Qualifications

- Strong written and verbal communication skills
- Demonstrated experience in customer support and customer satisfaction
- Ability to think on your feet and problem-solve in real time
- Ability to learn quickly and adapt to new tools, systems, and processes
- Intermediate to advanced working knowledge of Microsoft Excel
- Strong analytical, organizational, and problem-solving skills
- Comfort working in a fast-paced environment with shifting priorities
- Ability to prioritize tasks and operate with a strong sense of urgency
### Preferred Qualifications

- Previous dispatch, transportation, or logistics experience
- Bilingual in Spanish
### Benefits & Perks

- Medical, dental, and vision coverage with multiple plan options, including HSA-eligible plans
- Company-paid life insurance and short- and long-term disability coverage
- Flexible spending accounts and dependent care savings options
- Employee Assistance Program with confidential counseling, legal, and financial resources
- Wellness programs and benefit advocacy support
### Equal Opportunity Employer

- Cargomatic is an equal opportunity employer
- We celebrate diversity and are committed to creating an inclusive environment for all employees

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Acargomatic%3A5102060008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
