About Care Access

Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow.

With programs like Future of Medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

To learn more about Care Access, visit www.CareAccess.com.

How This Role Makes a Difference

We are seeking a Digital Quality & GxP Manager to join our Quality team and help to support Quality at Care Access and our parent company Reify Health. This role will help to manage compliance risk and provide practical guidance on GxP quality at all stages of the software product lifecycle. The successful candidate will have hands-on experience implementing GxP compliance at a fast-paced technology company and will support quality for both internal and external software products, systems and AI products. Digital Quality & GxP Manager must build and maintain collaborative relationships with internal and external stakeholders to accomplish key business objectives across departments.

How You'll Make An Impact

Review and approve validation of software and AI products to ensure full compliance with regulatory requirements and company policies
Prepare for and support external regulatory audits; lead internal or vendor audits related to maintaining GxP and regulatory compliance
Development and maintenance of digital/software components of quality management systems, including AI quality management systems
Proactively monitor systems and processes to ensure compliance with standard operating procedures, audit compliance and industry best practices
Review key vendors for compliance with digital quality requirements
Train and educate internal stakeholders on quality processes and best practices
Perform other tasks and special projects assigned by quality leadership

The Expertise Required

Demonstrated leadership experience in implementing compliance programs within the software industry. Project management experience preferred.
Experience with Good Clinical Practice is required
Demonstrated experience with SaaS application and agile product development methodology.
Excellent communication and interpersonal skills
Strong analytical skills with the ability to effectively define business issues and recommendations
High attention to detail and organizational skills
Technical proficiency and understanding of data management in healthcare or clinical trial spaces
Highly detail-oriented with strong time management skills to manage multiple deadlines
Ability to work with minimal supervision and manage multiple priorities in a fast-paced environment

Certifications/Licenses, Education, and Experience

Minimum Education:
Certifications in GxP quality, computer systems validation processes or quality systems management preferred.
Minimum Experience:
3+ years of experience implementing GxP standards and advising on matters of quality compliance at a SaaS company, including GxP systems validation

How We Work Together

Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment.
Travel: This is a remote position with travel requirements up to 40%. Occasional planned travel may be required as part of the role.
Physical demands associated with this position Include: The ability to use keyboards and other computer equipment.