Senior AI Product Manager - Product & Experience

Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Shape meaningful products that improve customer outcomes across financial services and energy.

The Role

As a Senior Product Manager within Capco’s Product & Experience practice, you will define, build, and scale AI-enabled products and experiences. You will translate emerging AI capabilities into real-world value, working closely with clients and cross-functional teams to deliver products that are commercially impactful, user-centric, and production-ready within complex, regulated environments.

You will also operate as an AI-enabled Product Manager, leveraging modern AI tooling to accelerate discovery, decision-making, and delivery.

What You’ll Do

Lead product engagements across clients and Capco teams, embedding AI into both product strategy and delivery workflows
Define and deliver AI-native product strategies, including value propositions, roadmaps, and commercialisation models
Own products end-to-end, from discovery through delivery and iteration, incorporating rapid experimentation, prototyping, and AI-assisted development
Identify, shape, and prioritise AI/GenAI/agentic/ML use cases, translating them into scalable product features and measurable business outcomes
Partner closely with data science and engineering teams to bring ML models and AI systems into production, balancing performance, risk, and cost
Champion responsible AI by embedding governance, explainability, and regulatory considerations into product design and lifecycle
Mentor and lead multidisciplinary teams, fostering a culture of experimentation, learning, and AI & data fluency

What We’re Looking For

Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services
Deep knowledge in one or more of the following: retail banking, commercial banking, wealth management, asset management (across advisory, discretionary, or execution-only models), capital markets, investment banking, insurance, or energy.
Proven experience building or scaling AI, data, or platform-enabled products, including exposure to GenAI or LLM-based applications
Demonstrated ability to define and deliver AI-driven use cases that create measurable impact (revenue, efficiency, engagement)
Strong leadership skills, including working with multidisciplinary teams and senior stakeholders
Track record in driving commercial impact, with experience in user adoption, value creation, and sustainable growth
Experience working with data-led or platform products
Understanding of AI, GenAI, or agentic AI concepts and their product applications

Bonus Points For

Consulting experience within highly regulated industries
Experience with agentic AI systems, copilots, or workflow automation products
Familiarity with AI governance, model risk management, and regulatory expectations (e.g. in financial services)

Why Join Capco

Deliver high-impact product and experience solutions for leading financial services and energy organisations
Work in a collaborative, flat, and entrepreneurial consulting culture
Access continuous learning, training, and industry certifications
Be part of a practice shaping the future of digital products and services
Grow your career in a global consultancy that values inclusion and individuality

Benefits

Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Business Coach assigned from Day One to help accelerate your development.