# AV/VTC & Telecommunications Support Specialist at C3EL

> United States · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Ac3el%3A5234707007 (read 2026-11-09).

## Facts (observed)

- Company: [C3EL](https://alderhq.app/companies/c3el)
- Location text: Scott AFB, IL; Customer Site
- Where it can be done from (inferred): United States (evidence: "Location: Scott AFB, IL; Customer Site")
- Posted: 2026-09-10 (59 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/c3el/jobs/5234707007

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 5885): p25 $126k, median $158k, p75 $200k

## Description (the employer's text)

### Overview

### Job Title: AV/VTC & Telecommunications Support Specialist

Security Clearance: Secret (or higher)

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

### Description

C3EL is seeking an AV/VTC & Telecommunications Support Specialist to support our mission at Scott Air Force Base in Illinois. The professional will provide on-site telecommunications, AV/VTC, conference-room, event, voice/video/data, and cabling support.

### Primary Responsibilities

- Provide telephone, communications, AV, VTC, and mobile-device support required to sustain DOD operations.
- Manage and maintain existing VTC systems and Multi-point Control Unit capabilities.
- Set up, test, facilitate, and restore rooms/equipment for GVS, VTC, Microsoft Teams meetings, training classes, conferences, town halls, and other events.
- Maintain conference-room functionality, including PC hardware/software, AV control systems, microphones, telephones, room reconfiguration, and network connectivity.
- Perform testing, diagnostics, troubleshooting, and post-maintenance validation for VTC and conference-room systems.
- Provide technical support for chat, voice, video, virtual meetings, screen sharing, document collaboration, and storage.
- Open and manage incidents involving interrupted/degraded voice and video services, feature changes, service changes, and device moves.
- Coordinate with DOD Network Administrators on voice, video, and data traffic over the DODNet.
- Maintain, troubleshoot, install, remove, and document telecommunications/voice/video/data/paging cabling; perform cable toning, continuity testing, and wiring-closet/switch-room cross-connects.
- Maintain scheduling calendars and coordinate future AV/VTC events with Government customers and external sites.
### Required Qualifications

- U.S. Citizenship.
- Experience supporting AV/VTC, telecommunications, voice/video/data systems, conference rooms, or unified communications.
- Hands-on experience with troubleshooting, testing, cabling, connectivity, and event support.
- Experience documenting incidents and corrective actions in a trouble-ticket system.
- Ability to meet applicable DISA personnel security and network-access requirements.
### Preferred Qualifications

- DoD AV/VTC or command-level meeting/event support experience.
- Microsoft Teams, GVS, Cisco VTC, Crestron, or comparable conference-room technology experience.
- Experience with structured copper cabling, cable testing/toning, cross-connects, and wire-plant documentation.
- AVIXA, manufacturer, or DoD-approved cybersecurity certifications relevant to assigned duties.
### Education / Experience

- High school diploma and at least 2 years of relevant experience.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Ac3el%3A5234707007 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.