# Application Support Specialist / Systems Administrator at C3EL

> United States · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Ac3el%3A5234606007 (read 2026-11-09).

## Facts (observed)

- Company: [C3EL](https://alderhq.app/companies/c3el)
- Location text: Scott AFB, IL; Customer Site
- Where it can be done from (inferred): United States (evidence: "Location: Scott AFB, IL; Customer Site")
- Posted: 2026-09-10 (59 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/c3el/jobs/5234606007
- Skills listed (inferred): CSS

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 5885): p25 $126k, median $158k, p75 $200k

## Description (the employer's text)

### Overview

Job Title: Application Support Specialist / Systems Administrator

Security Clearance: Secret (or higher)

Location: Scott AFB, IL

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.)

### Description

C3EL is seeking an Application Support Specialist / Systems Administrator to support our mission at Scott Air Force Base in Illinois. The professional will provide Department of Defense (DOD)-wide functional and technical application support, including user account administration, issue troubleshooting, ticket management, escalation, migration support, documentation, and coordination with Government and higher-tier administrators.

### Primary Responsibilities

- Implement, administer, modify, and troubleshoot user application accounts for -supported systems.
- Provide organizational-administrator support for contract writing and other business applications as assigned.
- Work directly with end users and higher-tier system administrators to document, track, troubleshoot, and resolve application issues.
- Open, maintain, and close trouble tickets with complete documentation of work performed and corrective actions.
- Coordinate with DOD application administrators on account, access, workflow, and application-administration issues.
- Support application transitions and account migrations, including coordination with affected users and higher-tier support teams.
- Proactively identify recurring user/workflow issues and help reduce technical barriers and delays affecting DOD mission execution.
- Maintain SOPs, knowledge bases, central repository documentation, diagrams, and support metrics.
- Participate as an application SME in recurring or ad-hoc meetings when required.
### Required Qualifications

- U.S. Citizenship.
- Experience providing application, service-desk, systems-support, or user-account administration in a DoD, federal, or comparable enterprise environment.
- Experience using trouble-ticket systems and coordinating escalation to higher support tiers.
- Strong customer-service, documentation, troubleshooting, and written/verbal communication skills.
- Ability to meet applicable DISA personnel security and network-access requirements.
### Preferred Qualifications

- Hands-on experience with SPS/PD2 and/or ECWM.
- Experience with COPS, FABS, EDMS, CSS, FPDS, IBM mainframe/JHSMAIN, or E-ICAM.
- DoD contracting or acquisition-system support experience.
- Previous DISA support experience.
- IT service-management or DoD-approved cybersecurity certification relevant to assigned duties.
### Education / Experience

- High school diploma and at least 5 years of relevant experience.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Ac3el%3A5234606007 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.