# Client Success Manager at Broadsign Careers

> Netherlands · Manager · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Abroadsign%3A8165947003 (read 2026-11-12).

## Facts (observed)

- Company: [Broadsign Careers](https://alderhq.app/companies/broadsign-careers)
- Location text: Amsterdam, North Holland, Netherlands; Netherlands
- Where it can be done from (inferred): Netherlands (evidence: "Location: Amsterdam, North Holland, Netherlands; Netherlands")
- Posted: 2026-11-02 (9 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-12
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/broadsign/jobs/8165947003

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Amsterdam, n 85): p25 €53k, median €65k, p75 €81k

## Description (the employer's text)

### Client Success Manager

Reports To: Director, Client Success - International

Location: Netherlands, Remote

### About us

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns seen across the world.

### About the role

As a Client Success Manager, you will work closely with sales on a multi-market portfolio of accounts consisting of agencies, DSPs, and brand clients across the EMEA region. You aren't just supporting campaigns; you are mastering the business model, championing client growth, and ensuring our partners receive exceptional service at every touchpoint. In the evolving digital-out-of-home (DOOH) ecosystem, programmatic buying is rapidly expanding, and this role directly accelerates Broadsign’s market share by converting complex programmatic requirements into flawless media executions, robust revenue retention, and long-term strategic value.

### What to expect

Campaign Strategy & Opportunity Management

- Craft highly effective responses to RFPs and inventory requests, developing robust media plans and strategic recommendations tailored to client campaign objectives.
- Own the full lifecycle of campaign opportunities from initial media planning through to live execution.
- Generate and communicate precise deal requirements for won opportunities, ensuring total operational accuracy and timely campaign launches.
Client Relationship Management & Account Growth

- Partner closely with the Sales team to identify and execute growth strategies across your portfolio, fostering both net-new pipeline and organic account expansion.
- Build, nurture, and maintain strong cross-functional relationships with Sales, Ad Operations, and Client Success to deliver frictionless service.
- Serve as the trusted programmatic advisor for agency, DSP, and direct brand partners across the EMEA territory.
Ecosystem Collaboration & Operational Excellence

- Deepen relationships across the media owner landscape, liaising regularly with publisher sales and supply teams to advance campaigns, secure inventory, and resolve delivery needs.
- Collaborate with Marketing and Operations to translate campaign performance and milestone wins into compelling case studies and client collateral.
- Drive team-wide operational rigor by contributing actively to internal process improvements, best practices, and knowledge documentation.
### What you need to perform in this job

- Previous experience in Programmatic Ad Operations, Programmatic Trading, or Account Management within a DSP, SSP, publisher, or media agency.
- A deep understanding of programmatic ecosystems (DSPs, SSPs, RTB landscape) and/or digital-out-of-home (DOOH) networks.
- Advanced proficiency in Microsoft Excel and MS Office, with proven skill in pivot tables, data manipulation, and synthesizing large data sets into actionable campaign insights.
- Proven analytical and troubleshooting abilities, with a track record of cross-functional collaboration in fast-paced environments.
- A solutions-oriented mindset with strong problem-solving initiative and dedication to customer satisfaction.
- Exceptional organizational and multitasking capabilities, maintaining meticulous attention to detail under tight deadlines.
- Excellent business communication skills (written and spoken) in English; fluency in an additional European language is considered an asset.
- A genuine passion for emerging programmatic channels and DOOH technology, combined with a collaborative spirit and drive to contribute direct product and workflow feedback.
### What we bring to the table

- Wellness: €500 annual Wellness fund for mental/physical health and office-related expenses.
- Mental Health Support: Unlimited online mental health support through BetterHelp for you and your family.
- Paid Time Off: Comprehensive vacation package, 5 floater days, and 2 paid volunteer days per year.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Abroadsign%3A8165947003 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.