Who We Are

Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.

We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.

Our Values

Customers

We relentlessly increase value for customer and do the right thing for them.

Action

We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.

Team Spirit

We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.

Innovation

We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.

Excellence

We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.

About the Role

The Program Manager, Business & Data is a critical role responsible for structuring ambiguous business problems, building the model, and driving the analysis to a clear, defensible number. You will leverage AI tools and co-work agents to pull and clean data, build models, and surface insight faster, focusing your expertise on framing the right question and driving the analysis to a decision leadership can act on.

This role sits inside Billtrust’s Strategy Office as it scales to support a growing portfolio of Strategic Programs Programs and AI initiatives. You’ll partner across Billtrust’s Customer org, Go-to-Market, Finance, and Operations to structure problems, build models, and turn data into decisions. This is a build-from-scratch environment: the Strategy Office is standing up execution capacity, and the person in this seat will help define how business analysis gets run here. This role is based in Nashville, TN, working onsite from our Gulch office. Priorities in this seat shift with the portfolio — you'll be deployed against whatever is most urgent, and you'll be expected to move fast when it changes.

What You’ll Do

Problem Structuring & Analysis

Take a loosely defined business question and structure it into a clear analytical approach, with a defined hypothesis and a path to an answer.
Build financial and operational models to size opportunities, evaluate trade-offs, and support decision-making across Strategic Programs/Initiatives.
Use AI tools to accelerate data pulls, cleaning, and first-pass analysis, focusing your own time on interpreting the result and stress-testing the logic.

Data & Modeling

Build and maintain dashboards and reporting that give leadership a clear, current view of program performance and business metrics.
Partner with Data and Analytics teams to source, validate, and structure the data needed to answer a given business question.
Leverage AI co-work agents to draft analysis summaries and model documentation, freeing time for higher-judgment work.

Program Execution

Own execution of assigned Strategic Programs/Initiatives end to end, converting a scattered list of open items into a structured plan with clear owners and dates, and drive it to closure.
Identify risks and dependencies across cross-functional workstreams and escalate early.