Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

You will lead a team of Mission Engineers who serve as Axon’s embedded builders and operational partners inside strategic public safety agencies. Mission Engineers work face-to-face with the people doing the work, diagnose how the agency operates, and build the workflows, automations, integrations, and AI-enabled solutions that measurably improve it.

As Senior Manager, you will create the environment in which that work succeeds. You will coach experienced individual contributors, set a clear bar for technical delivery and agency partnership, and help the team turn ambiguous field problems into secure, maintainable solutions that reach production and earn sustained adoption. You will stay close enough to the portfolio to recognize patterns, anticipate risk, and connect what the team learns in the field back to Product, Engineering, and the broader organization.

Success is reflected in agencies becoming more capable, Mission Engineers growing into trusted transformation leaders, and strong field solutions becoming reusable patterns that benefit customers beyond a single engagement. Axon’s mission is to Protect Life, and this team is one of the most direct ways we advance that mission alongside the agencies we serve.

What You’ll Do

Location: Southeast US Regionally based with Travel up to 40%

Reports to: Senior Director, Customer Deployment & Mission Engineering

Direct Reports: Individual Contributors

Lead, Coach, and Develop Mission Engineers

Lead and develop a distributed team of embedded Mission Engineers working across strategic agency environments
Coach individual contributors through complex technical decisions, ambiguous customer problems, executive conversations, and high-stakes delivery moments
Establish clear expectations for ownership, technical quality, onsite partnership, production delivery, adoption, documentation, and measurable agency impact
Build individualized development plans and create opportunities for Mission Engineers to expand their technical range, executive presence, and transformation leadership
Foster a culture of curiosity, candor, responsible experimentation, continuous learning, and shared accountability
Support thoughtful team growth by selecting and onboarding people who can both build practical solutions and earn credibility with agency stakeholders

Set the Bar for Agency Outcomes

Ensure Mission Engineers begin with the agency’s mission, operational workflow, and desired outcome before selecting or building a solution
Require clear baselines, success criteria, and adoption measures so impact is demonstrated rather than assumed
Guide the team from discovery through production use, iteration, handoff, and sustained adoption
Help Mission Engineers balance immediate agency needs with secure, maintainable, and scalable solution design
Reinforce that success means the agency is more capable—not that one individual has become indispensable

Own a Strategic Mission Engineering Portfolio

Maintain visibility across strategic agencies, active builds, adoption progress, technical risk, and emerging operational needs
Match Mission Engineer capability and level to agency complexity, transformation opportunity, and stakeholder environment
Use operating reviews and portfolio data to identify delivery risks, recurring friction, adoption barriers, and opportunities for reuse
Step into critical situations with structure and calm while coaching the accountable Mission Engineer to remain in ownership