# Operator at AvePoint

> Singapore · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/greenhouse%3Aavepoint%3A6783206 (read 2026-11-04).

## Facts (observed)

- Company: [AvePoint](https://alderhq.app/companies/avepoint)
- Location text: Singapore; Singapore
- Where it can be done from (inferred): Singapore (evidence: "Location: Singapore; Singapore")
- Posted: 2025-04-08 (575 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://www.avepoint.com/careers/job-detail?gh_jid=6783206
- Skills listed (inferred): AWS

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Singapore, n 11): p25 SGD 151k, median SGD 195k, p75 SGD 249k
- H-1B filings at this company for similar roles, FY25: 1 ([US DOL OFLC LCA disclosure data](https://www.dol.gov/agencies/eta/foreign-labor/performance))

## Description (the employer's text)

### Job Summary

The candidate will play a key role in automating production operations, ensuring seamless integration with the daily

monitoring operations of the Agency’s IT systems.

### Key Responsibilities

• Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities

to sharpen Production stability, stakeholders experience and overall service quality.

• Identifying opportunities for automation within production processes to streamline operations and reduce manual

intervention.

• Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and

chairing all investigation activities.

• Being accountable for resolving the incident with workaround or permanent solution.

• Participate in troubleshooting system and network connectivity problems before escalation.

• Monitoring production metrics and performance indicators to ensure targets are met.

• Ensuring compliance with safety and regulatory standards in production.

• Other ad-hoc duties as instructed.

### What we are looking for

• Strong analytical skills: The ability to analyse production processes and identify areas for improvement and

optimisation.

• Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance

operation efficiency.

• Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to

enhance operational efficiency.

• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and

fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc.

• Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage.

• Able to work shift duties. o The shift hours are as follow:

▪ 1st shift - 7:00 am to 3:00 pm

▪ 2nd shift - 2:45 pm to 10:30 pm

▪ 3rd shift - 10:15 pm to 07:15 am

o The 8-day rotational shift pattern is as below:

▪ Two days 1st shift, followed by

▪ Two days 2nd shift, followed by ▪ Two days 3rd shift, followed

by ▪ Two off days.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aavepoint%3A6783206 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.