# Charter Program Manager at Avela

> United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aavela%3A5221617008 (read 2026-11-09).

## Facts (observed)

- Company: [Avela](https://alderhq.app/companies/avela)
- Location text: San Francisco, CA or Boston, MA; Boston Hub; San Francisco Hub
- Where it can be done from (inferred): United States (evidence: "Location: San Francisco, CA or Boston, MA; Boston Hub; San Francisco Hub")
- Posted: 2026-05-15 (178 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/avela/jobs/5221617008

## Pay and sponsorship

- Posted pay: $90k–$130k per year (from the description)
- Market band for similar posted roles (SF Bay Area, n 2435): p25 $100k, median $157k, p75 $210k

## Description (the employer's text)

Avela is an award-winning platform for families to navigate their child’s educational journey. Parents can find, apply, and register for schools and programs for their children, all from a common application system with saved profiles. Avela also powers backend admissions and operational workflows, making it easy for schools, districts, and educational providers to equitably serve students.

### Role

We are excited to expand our Client Services team to serve new and existing charter school clients. We are looking for someone with hands-on experience in charter school enrollment/operations who is also technically adept -- someone who is ready to share their expertise and best practices with others but is also eager to go deep into software configurations and data analysis.

### Location

### Responsibilities

- 60% Implementation - You’ll lead implementation projects with new charter customers, developing and managing the project plan and deliverables.
- 15% Customer Support - You’ll directly support multiple customers post-launch with their use of Avela, through training, troubleshooting issues, software configuration, data manipulation and analysis, and identifying opportunities for improving their processes.
- 15% Business Development - You’ll support efforts to bring in new clients and expand our relationship with existing clients.
- 10% Operational - As a growing startup, we all pitch in to do whatever it takes to build our organization!
### Qualifications

- Strength and experience in each of the above job responsibilities.
- 4+ years of professional experience, at least 2 of which are in PK-12 charter school/CMO operations or administration.
- Adept at prioritizing and managing a high volume of concurrent clients across different stages of onboarding, implementation, and renewal.
- Customer-centric mindset: creative problem-solving skills; proven record of negotiating competing (and conflicting) stakeholder perspectives; ability to balance customer requests with product priorities and business needs.
- Quantitative skills, including experience gathering and cleaning data, analyzing large datasets, and presenting results/insights to a non-technically savvy audience.
- Comfort with engaging in sales and marketing functions: leading product demos, boothing at events, managing account renewals, discussing expansion opportunities with existing clients, and so forth.
- Excellent communicator, including written and oral.
- Entrepreneurial spirit and drive, extraordinary comfort with ambiguity, enjoyment wearing many hats.
- Among the best at what you do with a growth mindset and desire to constantly improve.
- Passion for education, equity, and social impact.
- Legal ability to work in the US and willingness to work continental US hours.
### Nice To Haves

- Strong preference for candidates with one or more of the following skillsets:
- Experience with student enrollment and/or student recruitment
- Experience managing multiple clients simultaneously
- Experience collaborating with technical teams (e.g., software engineering, IT)
- Experience with a statistical software package (e.g., Stata, SAS, SPSS, R)
### Compensation

$90,000 - $130,000

Note on salary range: Upper end of the salary range is intended for candidates with 5+ years as an enrollment leader at a large charter management organization.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aavela%3A5221617008 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.