Company Summary

Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future.

Position Description:

The On-Site Program Manager (PM) will serve as the senior Contractor representative responsible for the successful execution, management, and oversight of mission support services provided to the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), International Affairs Subdivision. The PM will be responsible for all Contractor work performed under the task order and will provide overall direction and supervision to Contractor personnel supporting CISA International. The PM will serve as the single point of contact for the Contracting Officer (CO), Contracting Officer’s Representative (COR), and Technical Point of Contact (TPOC) and will be accountable for maintaining the schedule, quality, staffing, and overall performance of Contractor services and deliverables. The position is designated as Key Personnel under the contract. The successful candidate will combine strong federal program and project management experience with the ability to provide strategic advice, technical guidance, detailed analysis, and actionable recommendations addressing mission-critical challenges. The PM will operate in a dynamic environment supporting CISA’s international engagement mission and Agency and senior leadership priorities.

Clearance: Active TS/SCI

Location: Arlington, VA

Responsibilities and/or Success Factors:

Program and Task Order Management

Provide overall leadership, direction, coordination, and management of all Contractor personnel and activities performed under the task order.
Serve as the primary Contractor interface and single point of contact with the CO and COR.
Maintain the schedule and quality of all Contractor services, products, and deliverables.
Oversee less senior personnel and assume responsibility for the performance of staff assigned to the requirement.
Provide strategic advice, technical guidance, and subject matter expertise to program and project personnel.
Analyze client-specific and mission-critical challenges and provide recommendations for process improvement, optimization, development, and maintenance.
Lead or supervise studies and surveys, analyze resulting data, and develop recommendations and solutions for Government stakeholders.

Project Planning and Controls

Develop, implement, maintain, and update the Project Management Plan (PMP).
Establish and manage the contract Work Breakdown Structure (WBS), organizational structure, roles, responsibilities, and authorities.
Implement management controls to ensure performance, cost, and schedule requirements are achieved.
Establish common processes for cross-task activities, including:
Risk management
Configuration management
Subcontractor management
Quality assurance
Maintain the PMP throughout performance and provide updates when activities are re-planned.
Support development and maintenance of required project and business continuity plans. Performance Monitoring and Reporting
Prepare and submit accurate and timely Monthly Status Reports (MSRs) to the CO and COR.
Participate in monthly Program Management Review meetings and quarterly program reviews.
Track and report project milestones, anticipated completion dates, cumulative funding and expenditure rates, invoicing information, current and planned activities, schedule performance, and contract administration issues.
Maintain visibility into staffing levels and attrition and ensure staffing information is kept current.