SUMMARY:

Support client base by performing troubleshooting, repairs, maintenance on all types of industrial

refrigeration equipment and systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential functions/responsibilities include but are not limited to the following: Productivity and

Quality

• Troubleshoot, repair, and perform maintenance on all types of industrial refrigeration

equipment and systems.

• Perform start up on new refrigeration systems.

• Complete required documentation and paperwork, including but not limited to: service work

orders, maintenance checklists, calibration and safety control testing documentation, IIAR safety

inspections, LOTO log, startup paperwork.

• Efficiently and effectively communicate to customers the findings of such calls, and actions

required to correct.

• Efficiently and effectively communicate with Service Coordinator regarding work order progress,

scheduling, customer needs, parts and materials needed, quotes, etc.

• Assist management with all other office projects as needed Customer Contact

• Make decisions based on customer needs, desires, and expectations and on APCCO standards, not on

personal preferences, style or theory

• Maintain free-flowing information and cooperation between customer and APCCO team.

• Work with APCCO team to find best approaches to handle customer requests Financial

• Purchase supplies and other expenses in the most cost-effective manner with an effort to save on

operational cost.

• Use resources in most effective manner (including sharing cost savings ideas with APCCO

team)

• Abide by approved budgets

Misc.

• Consider the importance of internal/external customer relationships when planning/conducting

work

• Complete work in a timely, accurate and thorough manner and be conscientious about

assignments

COMPETENCIES:

1. Problem Solving & Analysis

2. Technical Capacity

3. Communication Proficiency

4. Flexibility

5. Time Mgmt.

6. Ethical Conduct

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities

WORK ENVIRONMENT:

This job will be primarily at customers locations, where the environment will be open, loud and

have various pieces of equipment and in use, along with the exposure to a variety of sights and

smells, including a variety of processing chemicals.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of industrial refrigeration systems commonly used in the cold storage/food and

beverage processing industries.

• Specific first-hand knowledge and experience in troubleshooting and repairing industrial

refrigeration equipment, valves, controls, etc. Experience performing system and equipment pump

downs, and evacuations.

• Knowledge and experience performing system calibrations and start-ups, including compressor

alignment skills.

• Experience with safe handling of ammonia refrigeration systems and safe practices for anhydrous

ammonia. Basic safety knowledge regarding OSHA regulations, PPE, LOTO, and Line Break.

• Ability to pass a Fit Test and wear a full-face respirator.

• Knowledgeable in reading blueprints, plans and specifications.

• Travel is required for meeting with clients to perform troubleshooting, repairs, and maintenance

on their equipment.

• Ability to participate effectively in a team atmosphere by modeling and promoting conflict

resolution, diversity, ethical practices and organizational citizenship

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position. Days and hours are Monday through Friday 7:00 am to 4:00 pm, however,

based on the needs of the job, work hours may vary.

TRAVEL:

Travel is expected for this position, based on the duties to service the needs of the customer(s).

REQUIRED EDUCATION & EXPERIENCE:

• Minimum of 5-7 years’ experience working as an operator or service technician with industrial

refrigeration systems in any of the following types of facilities or employers: Food and beverage

processing plants, cold storage warehouses, equipment manufacturer

• RETA Operator Certification a Plus

• Refrigeration Trade School graduate a Plus

• All APCCO employees who drive company owned vehicles or drive their own vehicle for company