About Vista Equity Partners

Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.

Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.

About Amtech

Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.

With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.

Our Employee Value Proposition

At Amtech, our people are our greatest differentiator. We create an environment where you can:

Purpose

Shape the future of manufacturing and supply chain operations by delivering mission-critical enterprise software used by industry-leading organizations.

Growth

Access continuous learning, leadership development, and cross-portfolio opportunities through Vista’s global network — accelerating both technical and managerial career paths.

Culture

Work in a collaborative, transparent, and people-first environment where values, accountability, and integrity guide every decision.

Innovation

Engage with cutting-edge technologies, including AI-driven automation, and contribute to modernizing financial systems and operational processes across the business.

Role Description

We are looking for a Senior Documentation Specialist to own the customer-facing documentation experience for Amtech's ERP and MES products. You will be the person who turns complex manufacturing workflows — estimating a corrugated order, scheduling a corrugator run, tracking WIP through conversion, closing the loop to invoicing — into documentation our customers actually use and trust.

This is a hands-on, high-ownership role. You will write and maintain user guides, in-application help, release notes, and how-to content; you will also set the standards, style, and structure that all Amtech product documentation follows. You will work closely with Product Management, Engineering, Implementation, and Support, and you will be expected to learn our customers' world — the plant floor, the order lifecycle, the way a packaging manufacturer actually operates.

KEY RESPONSIBILITIES

Documentation ownership

Plan, write, edit, and maintain the full library of customer-facing documentation for Amtech's ERP and MES products, including user guides, configuration and administration guides, quick-reference materials, and in-application help.

Own the release notes process end to end — partner with Product and Engineering each release cycle to capture what changed, why it matters, and what customers need to do about it.

Audit existing content on a regular cadence; retire what is stale, rewrite what is unclear, and close gaps that show up in support tickets and customer feedback.

Standards and structure