# Invoicing Client Success Specialist at Alteva RCM > United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aaltevarcm%3A4248713009 (read 2026-11-11). ## Facts (observed) - Company: [Alteva RCM](https://alderhq.app/companies/alteva-rcm) - Location text: Boca Raton, Florida, United States; Boca Raton; Las Vegas - Where it can be done from (inferred): United States (evidence: "Location: Boca Raton, Florida, United States; Boca Raton; Las Vegas") - Posted: 2026-05-14 (181 days ago) - First seen by alder: 2026-11-04 · last verified: 2026-11-11 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/altevarcm/jobs/4248713009 ## Pay and sponsorship - Posted pay: $60k–$80k per year (from the listing's pay field) - Market band for similar posted roles (United States, n 35463): p25 $55k, median $85k, p75 $140k ## Description (the employer's text) ### About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Position Summary We are seeking a detail-oriented and customer-focused Invoicing & Client Success Specialist to support our Revenue Cycle Management (RCM) invoicing operations. This role combines invoicing, account reconciliation, customer communication, and post-onboarding client support. Clients are onboarded several months before invoicing begins, so this role is responsible for proactively contacting customers, helping them understand invoices, resolving billing questions, revising invoices when necessary, and maintaining strong customer relationships throughout the billing lifecycle. The ideal candidate has experience with basic bookkeeping, Excel and customer service. ### Key Responsibilities Proactively contact customers after onboarding and during invoicing periods Explain invoices, billing details, fees, and service charges to customers Resolve invoice discrepancies and customer billing concerns Coordinate with onboarding, operations, and internal billing teams Maintain accurate records of customer communications and account updates Follow up on outstanding invoices and account issues Support process improvements within invoicing and customer communication workflows Generate, review, revise, and send customer invoices Reconcile invoices, payments, credits, and account balances Use QuickBooks Online (QBO) to manage invoicing and customer accounts Utilize Excel for invoice tracking, reporting, reconciliations, and analysis ### Qualifications Customer service or client-facing experience Excellent verbal and written communication skills Detail-oriented and highly organized Comfortable communicating with customers by phone and email Able to explain billing clearly and professionally Proactive and solution-oriented Strong follow-through and accountability Works well independently and collaboratively Strong Excel skills required Ability to manage multiple accounts and follow-ups simultaneously ### Ideal Candidate Experience in healthcare billing or Revenue Cycle Management (RCM) preferred Experience with invoicing, reconciliation, and accounts receivable Experience with QuickBooks Online (QBO) Hours: Monday-Friday 9 AM to 5 PM EST Pay Range $60,000—$80,000 USD ### Benefits Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aaltevarcm%3A4248713009 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.