# Administrator of Insurance Portals (Fully In-Office) at Alteva RCM

> United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aaltevarcm%3A4221746009 (read 2026-11-12).

## Facts (observed)

- Company: [Alteva RCM](https://alderhq.app/companies/alteva-rcm)
- Location text: Queens, New York, United States; Richmond Hill; Suffolk County
- Where it can be done from (inferred): United States (evidence: "Location: Queens, New York, United States; Richmond Hill; Suffolk County")
- Posted: 2026-04-15 (212 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-12
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/altevarcm/jobs/4221746009

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (New York, n 4120): p25 $60k, median $99k, p75 $162k

## Description (the employer's text)

### About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

### Job Description

We are seeking a skilled Commercial Health Insurance Portal Administrator who will create and manage key records of healthcare providers and internal staff. The ideal candidate will be responsible for managing and maintaining our systems to ensure smooth operations. This is not an IT role. This is a full time, in-person position with 2 location options: Richmond Hill, Queens or Middle Island.

### Key Responsibilities

• Responsible for gaining access as 3rd party billing company to various client’s portals such as: Availity, Navinet, Emblem Health, Optum UHC etc...

• Responsible for communicating with clients to facilitate Portal Access

• Ensure only authorized users have access to the Claims Portal

• Assists new hires with access to portals, existing employees with MFA resets and other types of password resets

• Respond to emails and requests from employees

• Monitor and manage access permissions for different user roles

• Implement strong password and regular updates

• Provide support for technical issues

• Communicate any planned downtime to users in advance

### Qualifications

Minimum one (1) year of portal management experience including customer service

PC skills including MS Word and Excel

Vocational School/Certificate Program: Medical billing, Health Information Technology or similar health care field

High School Diploma or General Education Development (GED) required. Some college preferred

### Salary

$24 - $27 USD

Pay Range

$24—$27 USD

### Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aaltevarcm%3A4221746009 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
