About OpenEye:

OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers.

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

JOB SUMMARY: This position is responsible for assisting software developers in testing software and hardware products as well as verifying customer use scenarios and requirements. Supports and adheres to the OpenEye Code of Ethics and Business Standards. At OpenEye, our Senior Software QA position will work out of our Liberty Lake, WA headquarters.

JOB DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.

Conducts Agile QA for bugs and stories completed by the development team
Interfaces with support and product management to diagnose and report customer issues
Participates in Agile sprint planning and execution
Creates and executes test plans based on software acceptance criteria
Works with members of a project team to identify and qualify customer use cases/environments
Manages testing of major feature development including coordination with junior testers
Evaluates software and firmware applications for feature deviations from existing test plans
Recommends updates, fixes and improvements to existing test plans as needed to ensure accuracy
Configures and monitors long term and integration tests
Assists and mentors other Software QA Specialist I’s and II’s
Works with QA management to ensure SQA best practices are upheld in day-to-day operations
Performs all other duties/responsibilities as necessary or assigned.

MINIMUM JOB QUALIFICATIONS: To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill, and/or ability required to perform this job.

Formal Education, Certification/Licensure, and Prior Experience: to perform this job successfully, an individual must have:

High School Diploma or a General Education Degree
A minimum of 8 – 10 years related experience and/or training
Familiarity with web applications and web terminology

Working Knowledge of:

Hardware and Software troubleshooting
Windows, Linux & mobile operating systems
SQL Query, VSCode, Postman knowledge
Computer hardware component & networking terminology
Internet and web applications

OpenEye Perks:

The pay range for this opportunity is $26.00 - $35.00/hr. In addition, this position is eligible for an annual discretionary bonus.
Employees are eligible to purchase company stock at a discounted rate.
Collaborative, fun, creative culture where idea sharing is encouraged.
Casual dress
Medical, dental, vision, & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.
Up to $5,000 annual company match for 401k
Company paid short-term/long-term disability, AD&D and life insurance.
Paid maternity and paternity leave.
15 Days of Paid Vacation accrued per year (increases after year 3)
Paid Sick/Wellness time is accrued at a rate of 1 hour every 35 hours worked, except where local laws are more generous.
9 Paid Holidays per year.
Educational Assistance Program covering non-degree support, undergraduate and graduate degrees.
Employee Equipment Program – Free Alarm.com system for your home!
OpenEye values working together and collaborating in person. Our employees work from the office 4 days a week.