# Medical Secretary at Akido Companies Internal Job Board > United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aakidointernal%3A4713971006 (read 2026-11-09). ## Facts (observed) - Company: [Akido Companies Internal Job Board](https://alderhq.app/companies/akido-companies-internal-job-board) - Location text: Rhode Island; Cranston MSO Clinic - Where it can be done from (inferred): United States (evidence: "Location: Rhode Island; Cranston MSO Clinic") - Posted: 2026-09-16 (53 days ago) - First seen by alder: 2026-11-04 · last verified: 2026-11-08 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://job-boards.greenhouse.io/akidointernal/jobs/4713971006 ## Pay and sponsorship - Posted pay: $37k–$46k per year (from the listing's pay field) ## Description (the employer's text) ### The Opportunity The Medical Secretary provides essential administrative and clerical support to ensure efficient operations at Rhode Island Primary Care Medical Group. This position serves as a critical communication hub between patients, providers, clinical staff, and external stakeholders in a multi-site medical practice environment. The Medical Secretary maintains accurate medical records, manages scheduling and correspondence, and ensures seamless coordination of patient care activities. ### What you’ll do ### Front Office Operations - Greet patients and visitors in a professional and welcoming manner - Check in patients, verify demographics and insurance information in Epic EHR - Collect co-payments and process patient payments using point-of-sale systems - Schedule, reschedule, and confirm patient appointments across multiple providers and locations - Manage provider calendars and optimize appointment scheduling - Respond to patient inquiries via phone, email, and patient portal messages - Register new patients and update existing patient information ### Medical Records and Documentation - Maintain accurate and confidential patient medical records in Epic EHR - Scan, file, and organize medical documents and correspondence - Processing medical records requests and release of information forms - Ensure compliance with HIPAA regulations and patient privacy standards - Track and follow up on missing or incomplete documentation - Prepare charts and documentation for provider review - Coordinate medical record transfers between facilities and external providers ### Administrative Support - Transcribe provider notes and communications as needed - Process prescription refill requests and route to appropriate clinical staff - Coordinate referrals to specialists and obtain prior authorizations - Verify insurance eligibility and benefits - Prepare and submit insurance claims and support documentation - Handle incoming and outgoing mail and faxes - Coordinate patient follow-up appointments and recall systems ### Communication and Coordination - Serve as liaison between patients, providers, clinical staff, and external contacts - Communicate test results to patients by provider instructions - Coordinate with other RIPC Medical Group locations for patient care continuity - Facilitate communication with pharmacies, laboratories, and imaging centers ### Quality and Compliance - Maintain patient confidentiality and adhere to HIPAA regulations - Follow office policies, procedures, and clinical protocols - Participate in quality improvement and compliance initiatives - Support ACO quality metrics documentation and reporting - Ensure accurate and timely completion of administrative tasks - Always maintain professional appearance and demeanor ### Who you are ### Requirements and Qualifications - Minimum of 2+ years of experience as a Medical Secretary in Primary Care. - High school diploma required. - Self-starter & willingness to learn. - Strong communication, organizational, and planning skills. - Proficiency with Epic systems and Microsoft Office (Excel, Outlook, Teams, Word). - Ability to collaborate with team members on assigned tasks. - Familiarity with medical terminology and ability to calculate and collect cash transactions. - Must possess good interpersonal skills, including excellent communication skills and ability to deal effectively with staff, physicians and patients in a courteous manner. ### Benefits - Medical, dental, & vision coverage - Life insurance - Company paid basic life insurance & voluntary supplemental policies - Company paid Health Reimbursement arrangement that reduces employee responsibility of medical plan deductible - Voluntary accident insurance - 401k eligibility at 1-year of employment, immediate vesting of company match once eligible - Paid time off - Paid holidays - Work life balance of primary care office setting Physical Demands: - Prolonged periods of sitting at a desk and using a computer. - Able to sit/stand/walk for long periods of time. - Must be able to lift 15 pounds at times. Salary range $37,440—$45,760 USD --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aakidointernal%3A4713971006 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.