# Team Lead - Quality (RCM) at Acurus Solutions Private Limited

> India · Staff · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aacurussolutions%3A4723605006 (read 2026-11-15).

## Facts (observed)

- Company: [Acurus Solutions Private Limited](https://alderhq.app/companies/acurus-solutions-private-limited)
- Location text: Royapettah, Tamil Nadu, India; Chennai, India Office (Acurus HQ)
- Where it can be done from (inferred): India (evidence: "Location lists "chennai"")
- Posted: 2026-10-27 (19 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-12
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/acurussolutions/jobs/4723605006

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (India, n 23): p25 ₹26.8L, median ₹42.9L, p75 ₹59.9L

## Description (the employer's text)

### Company

Acurus (Akido Labs) is seeking an experienced Team Lead - Quality to drive quality excellence across Revenue Cycle Management operations and support continuous process improvement initiatives.

### Position Summary

The Team Lead - Quality will be responsible for leading quality assurance activities, conducting audits, coaching teams, identifying process gaps, driving corrective actions, and ensuring compliance with client and organizational quality standards.

### Key Responsibilities

- Lead and manage quality assurance activities for RCM processes including eligibility, charge entry, coding, AR follow-up, payment posting, and denial management.
- Perform transaction audits and process reviews to ensure adherence to client requirements and internal SOPs.
- Analyze quality trends, identify recurring errors, and recommend preventive and corrective actions.
- Prepare and present quality dashboards, scorecards, reports, and improvement plans to management.
- Conduct calibration sessions with operations teams and stakeholders.
- Provide coaching, feedback, and quality training to team members and process associates.
- Drive continuous improvement initiatives and support process excellence projects.
- Ensure compliance with HIPAA, client-specific requirements, and organizational policies.
- Collaborate with Operations, Training, and Leadership teams to improve overall performance and customer satisfaction.
- Mentor quality analysts and support career development activities.
### Qualifications & Experience

- Bachelor’s degree in any discipline.
- 5-8 years of experience in healthcare RCM/BPO operations with at least 2 years in Quality leadership.
- Strong understanding of quality tools, root cause analysis, and performance improvement methodologies.
- Excellent analytical, communication, and stakeholder management skills.
- Advanced knowledge of MS Excel, PowerPoint, and quality reporting.
- Experience in managing client-facing quality reviews is preferred.
### Key Competencies

- Leadership and people management
- Analytical thinking and problem solving
- Attention to detail
- Process improvement mindset
- Data interpretation and reporting
- Training and coaching capabilities

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aacurussolutions%3A4723605006 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.