# AR Caller at Acurus Solutions Private Limited

> India · Unspecified · Other · open. Source: https://alderhq.app/jobs/greenhouse%3Aacurussolutions%3A4402474006 (read 2026-11-13).

## Facts (observed)

- Company: [Acurus Solutions Private Limited](https://alderhq.app/companies/acurus-solutions-private-limited)
- Location text: Royapettah, Tamil Nadu, India; Chennai, India Office (Acurus HQ)
- Where it can be done from (inferred): India (evidence: "Location lists "chennai"")
- Posted: 2024-09-19 (785 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-12
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://job-boards.greenhouse.io/acurussolutions/jobs/4402474006

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (India, n 61): p25 $17k, median $31k, p75 $135k

## Description (the employer's text)

### Summary

An AR Caller is responsible for following up on unpaid or denied medical insurance claims with US insurance companies to ensure timely reimbursement for healthcare providers. The role involves analyzing claim status, resolving denials, identifying payment issues, and reducing accounts receivable aging.

### What you'll do

Call US insurance companies to obtain claim status and payment information.

Follow up on outstanding accounts receivable and pending claims.

Investigate denied, rejected, or underpaid claims.

Review Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA).

Document call outcomes and actions taken in billing systems.

Resubmit corrected claims when required.

Escalate unresolved issues to supervisors or clients.

Work on aging reports to reduce outstanding balances.

Meet productivity, quality, and collection targets.

Ensure compliance with HIPAA and client guidelines.

### What you have

Any Graduate (preferred)

- Good Communication
### Key Performance Indicators

- Number of claims worked per day.
- Calls completed per day.
- Collection amount recovered.
- Reduction in AR aging.
- Denial resolution rate.
- Quality and compliance scores.
### Experience

- 3+ Years of Experience
- Calling of Workers Comp claims and Refunds
- Experience in NextGen is preferred

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/greenhouse%3Aacurussolutions%3A4402474006 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.