Skip to content
WebFX

Jr. Customer Success Analyst (Data Focus)

Harrisburg, PAOnsite · United States
Junior · FullTime · DataTech Solutions
POSTED 14 SEPTVERIFIED 20H AGO
Apply Ask
Role
60 days opentrue age
Posted 14 Sept
Pay
$35k–$96kno pay posted
Market p25–p75
$35k–$96k
United States · n=4892 · 365d to 12 Nov
CompanyWebFX →
36open roles
Opened · 30d
+0
Closed · 30d
−0
3d of snapshots · 30d window
Market
33,926open · Junior Other
Opened · 7d
+4,35113% of open
All other
624,476open
All tracked boards · live 13 Nov · n=33,926

About the Role

WebFX is seeking an entry-level candidate for our DataTech team. Our ideal candidate is a talented, ambitious beginner looking to kickstart a career in business and tech. Professional experience is not required, but a strong work ethic and track record of academic excellence are a must!

Requirements: What We're Looking For

Educational Requirements

A Bachelor's Degree

College seniors are encouraged to apply! We open interviews as early as 12 months before graduation, and if hired, we will hold the job for you until after graduation

A Cumulative GPA of 3.4 or above

Skills and Experience Requirements

Prior working experience (for example: an internship, a part-time job, a summer job, etc)

Confident verbal and written communication skills

Exceptional customer service skills

Strong aptitude for research and analysis

Knack for translating technical information into simple terms for a non-technical audience

Proven ability to succeed as part of a team, as well as to take initiative and work independently

Location Requirements

This role is based fully on-site at our headquarters in Harrisburg, PA. We are seeking candidates who are willing and able to work from this location daily, Monday-Friday.

Qualities and Traits: Who You Are

We are looking to invest in exceptional early-career professionals with a proven track record of excellence and personal initiative, who are looking to kickstart their career at an award-winning agency.

Not sure if this is you? See if the following statements resonate:

You Set a High Bar For Yourself: You aren’t looking to just check the box; you care about the quality of your work and actively challenge yourself to improve.

You Take Ownership: When you see something that needs to be done, you don’t hope someone else will take care of it; you step up and make it happen.

You Learn Quickly and Aren’t Afraid to Try New Things: You embrace the process of trying, making a mistake, learning from it, and trying again.

You’re Motivated by Goals and Measurable Results: You’re not content to just hope your work is improving; you thrive when you have a goal to work towards, and a plan for how to get there.

You’re a Critical, Creative, and Analytical Thinker: You don’t just take things at face value; you’re curious about how things work, how they could be improved, and what new solutions might be worth trying.

You’re Looking for a Career, not Just a Job: You’re not looking to just clock in, do busywork, and clock out; you’re excited about becoming an expert, taking on new and interesting challenges, and watching yourself climb towards your goals

What We Don't Require

A Specific Major: We believe there’s no one “right” major for this career, and the diversity of majors across our team proves that - if you’ve found a passion for the field, then don’t worry if your college major doesn’t “match” on paper.

A Set Number of Years of Experience: We hire for potential and for soft skills, not for pre-existing professional experience.

Technical Marketing Knowledge: This is awesome to have, but it’s not what we base our hiring decisions on. We can teach technical skills on the job, but we can’t teach a strong work ethic or a sense of ownership over your work, so that’s what we want you to bring!

The Job Responsibilities: What You'll Learn to Do

On-the-job training is provided in all of these areas. This breakdown shows what your day-to-day will consist of once you’re fully up and running in the role.

Consult with Clients on Technical and Analytical Solutions

(About 40% of your day)

Communicate directly with assigned clients, providing industry advice and recommendations to help them achieve their goals

Consult with clients on their individual suite of technical tools, such as Google Analytics, Google Tag Manager, CRMs, data-tracking platforms, etc

Work Behind the Scenes to Analyze Data and Configure Solutions

(About 30% of your day)

Make recommendations and set up data-tracking platforms and functions accordingly for clients

Perform quality assurance for a client's technical solutions

Source · WebFXFirst seen 2 Nov1 editsOriginal ↗