As our Product Operations Manager, you will report to the Head of Product Operations and play an important role in improving how our Product Development organization plans, collaborates, and delivers. Working closely with Product, Engineering, and Design teams, you will help strengthen roadmap planning and execution, advance Product Development Lifecycle (PDLC) practices, and drive meaningful operational improvements. You will bring a proactive, data-informed approach to identifying challenges, uncovering opportunities, and leading cross-functional initiatives that help teams make better decisions and operate more effectively. This is a hands-on role for an experienced Product Operations professional who enjoys solving operational challenges and helping teams deliver customer and business value.

This position will be hybrid based out of our Lehi, UT HQ (3x per week)

If outside of UT, periodic travel will be required to our Lehi, UT HQ.

Reports to: Head of Product Operations (US based)

What You Will Own

Partner with Product and Engineering teams to strengthen quarterly roadmap planning, readiness, capacity visibility, and alignment on priorities.

Facilitate planning and execution across assigned teams, clarifying ownership, milestones, and dependencies while proactively addressing risks and blockers.

Independently lead assigned cross-functional initiatives, driving stakeholder alignment, accountability, and progress from planning through delivery.

Partner with Product and Engineering Managers to improve dependency management, delivery forecasting, and alignment between product priorities and engineering constraints.

Strengthen adoption of Product Development Lifecycle (PDLC) practices, standards, and ways of working to improve consistency and execution.

Support product release and launch coordination, ensuring cross-functional readiness, clear ownership, and alignment with business stakeholders.

Maintain and improve operational reporting and dashboards, translating performance data and stakeholder feedback into actionable insights and recommendations.

Identify and implement improvements to Product Development processes, operating rhythms, and tools that reduce friction and improve effectiveness.

Develop and refine Product Operations playbooks, templates, and best practices, providing practical guidance to support team adoption.opportunities for continuous improvement that strengthen Product Development effectiveness.

What You Will Need to Accomplish the Job

3–5+ years of experience in Product Operations, Technical Program Management, Product Management, Engineering, or a related discipline within a SaaS or technology company.

Demonstrated experience supporting roadmap planning and execution across Product and Engineering teams, including prioritization, capacity planning, and dependency management.

Experience independently leading cross-functional product development initiatives, coordinating stakeholders, managing dependencies, and addressing execution risks.

Experience improving operational processes, frameworks, and ways of working within Product Development organizations.

Strong working knowledge of modern software development practices, methodologies, and lifecycles.

Technical fluency with product development tools such as Linear or Jira and analytics platforms, with an understanding of engineering and delivery metrics.

Strong analytical skills with experience developing operational reporting, interpreting performance data, and translating findings into actionable recommendations.

Strong business acumen with the ability to connect operational improvements to delivery effectiveness, customer value, and business outcomes.

Excellent communication, facilitation, and stakeholder management skills, with the ability to build alignment across Product, Engineering, and business teams.

Demonstrated ability to work independently, navigate ambiguity, identify operational challenges, and drive practical improvements.

What Will Make Us Love You

You are a self-starter who takes ownership of responsibilities and proactively addresses challenges.