About Vinyl Equity

We're building the next generation of capital-markets infrastructure, starting with a modern, digital-native transfer agent designed for today's public companies. Our platform replaces slow, manual processes with secure, automated workflows — delivering the first API-driven, real-time infrastructure for public companies.

Backed by Index Ventures, Spark Capital, Jump, MUFG, and Infinity Ventures, our team includes veterans from NYSE, Equiniti, Computershare, and AngelList. Our Engineering team is headquartered in Mangaluru.

About the Role

This position focuses on transforming multi-party workflows into products that are instrumented, guardrailed, self-serve, and AI-assisted. The role bridges three customer groups: Vinyl operators, issuers/shareholders, and market partners (DTC, law firms, banks, Broadridge). You'll set product direction alongside engineers without direct management responsibility. The role requires in-office presence at least three days weekly at the West Loop headquarters.

Key Responsibilities

Make Vinyl's operations AI-native. Build baseline metrics on operator effort, then apply human-in-the-loop AI to ingestion, mapping, support triage, and operator copilots

Own the requirements pipeline. Convert operator and issuer needs into build-ready specifications capturing domain facts, edge cases, and clear recommendations

Ship self-serve experiences for issuers and shareholders. Develop reporting, exports, and status views

Extend the platform to next workflows: tender offers, escheatment, unclaimed property, and disbursements

Instrument real-time visibility and accountability across multi-party processes

Design correctness and controls into the product: invariants, maker-checker approvals, and audit trails

Role Requirements

7+ years in product, program, or technical operations

Hands-on AI/ML deployment experience in product or operations contexts

Strong technical foundation: code literacy, integration understanding, model evaluation capability

Track record designing correctness and controls in regulated or high-stakes domains

Demonstrated ability reducing manual operational load without unnecessary process complexity

Proven ability measuring business impact and collaborating asynchronously

Nice to Haves

Fintech, regtech, or compliance-heavy environment experience

Familiarity with ReactJS, NextJS, NodeJS, AWS, GitHub

Team or function building experience

Operations-engineering, solutions-architect, or TPM background

Benefits

Target base salary: $130,000–$207,000 commensurate with experience

Equity-based compensation

Medical, dental & vision insurance

401(k)

Flexible PTO

Hybrid work schedule (minimum 3 days/week in-office)