# Scientific Implementation Manager at Uncountable

> United States · Manager · Other · open. Source: https://alderhq.app/jobs/ashby%3Auncountable%3Aa49b9b48-6adc-4d9d-a5fd-d7c056cea3a9 (read 2026-11-06).

## Facts (observed)

- Company: [Uncountable](https://alderhq.app/companies/uncountable)
- Location text: New York, San Francisco, Munich, London, Cleveland or Pittsburgh
- Where it can be done from (inferred): United States (evidence: "Location: New York, San Francisco, Munich, London, Cleveland or Pittsburgh")
- Posted: 2025-07-14 (480 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/uncountable/a49b9b48-6adc-4d9d-a5fd-d7c056cea3a9

## Pay and sponsorship

- Posted pay: $80k–$120k per year (from the listing's pay field)
- Market band for similar posted roles (SF Bay Area, n 1357): p25 $143k, median $175k, p75 $208k

## Description (the employer's text)

Thank you for your interest in Uncountable Implementations!

### About Uncountable

Science moves slowly — not because researchers aren't brilliant, but because their tools haven't kept up. Uncountable is changing that. We build a unified R&D platform used by the world's leading chemists, material scientists, and biologists to dramatically accelerate how new products are discovered, developed, and brought to market.

Founded by engineers from MIT and Stanford, and trusted by enterprise R&D organizations across chemicals, pharmaceuticals, advanced materials, and food & beverage, Uncountable is on a mission to accelerate industrial R&D by an order of magnitude. We're a high-impact team that moves fast and gives people real ownership from day one.

### The Role

This is not a typical customer success role. As a Scientific Implementation Manager, you are the person who bridges the gap between a scientist's world and Uncountable's platform — and that requires something most software companies can't offer: someone who genuinely understands both.

You'll work directly with R&D leaders, bench scientists, and technical teams at some of the world's most innovative industrial companies, helping them translate years of experimental knowledge into a structured, powerful data environment. You'll configure the platform to reflect how their science actually works, identify where their data lives and how to bring it together, and guide them through a transformation in how they manage and leverage their R&D.

At the same time, you'll be a critical voice internally — your customer-facing experience will directly shape product development, ensuring we keep building the most useful R&D platform in the industry.

This is a fast-paced, project-driven role that sits at the intersection of science, business, and software. If you want to use your scientific background to do something genuinely impactful beyond the bench, this is it.

### What You'll Do

### Lead Scientific Implementations

Serve as the primary scientific point of contact for new customers through the full onboarding journey

Translate a customer's experimental workflows, data structures, and scientific domain into a tailored Uncountable configuration

Restructure and contextualize customer data so it becomes immediately useful, searchable, and actionable in the platform

### Drive Customer Engagement

Lead discovery calls, demos, and working sessions with R&D managers, scientists, and technical stakeholders

Build trusted relationships by demonstrating genuine scientific fluency — you'll earn credibility because you understand their work, not just their software

Set project timelines, manage implementation milestones, and ensure customers hit their go-live goals

### Design and Configure Complex Scientific Workflows

Architect end-to-end platform configurations that faithfully capture a customer's experimental paradigm — from how they define formulations and design experiments, to how they record measurements and track results

Map intricate scientific data structures (multi-variable formulations, hierarchical sample relationships, linked test methods) onto Uncountable's data model, making principled decisions about how best to represent each customer's science

Work through ambiguous, edge-case data environments — customers with years of legacy spreadsheets, idiosyncratic naming conventions, and non-standard workflows — and design configurations that are both scientifically accurate and practically usable

Iterate on platform configurations in close collaboration with customers, running working sessions where you test, refine, and validate that the system reflects how their team actually thinks about their research

Develop and document reusable configuration patterns across domains (coatings, polymers, pharmaceuticals, food science, etc.) that can accelerate future implementations and inform product development

### Shape the Product

Act as the voice of the customer internally, surfacing patterns and gaps you see across implementations

Collaborate directly with engineering and product to advocate for features that meet the real needs of R&D teams — your field experience will influence what we build next

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Auncountable%3Aa49b9b48-6adc-4d9d-a5fd-d7c056cea3a9 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
