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Turbopuffer

head of deployed engineering

North AmericaLocation unclear
Director+ · FullTime · GTM
POSTED 19 OCT
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21 days opentrue age
Posted 19 Oct
CompanyTurbopuffer →
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TypeScriptJavaScriptReactPythonKubernetes

turbopuffer is looking for someone to lead and develop our deployed engineering function. DEs are the technical champions for our customers. They own the technical outcome of the sales cycle, and serve as the go-to technical partner as our customers explore scale, expansion, and renewals. Their work spans demos, POCs, benchmarks, firefighting, and whatever it takes to make our customers successful.

what you'll do

lead and develop the DE team, as a player-coach

work closely with your peers in GTM to develop and refine the technical sales motion

act as a bridge between GTM and engineering teams, and as a voice of the customer

own the technical relationship end-to-end, from discovery, to expansion and renewal

spend time in-person visiting prospects and customers as a key part of the relationship

build concrete benchmarks, demos and POCs instead of slides, drive evaluations, guide implementations

treat customer problems as your own and don't rest until they're solved

live in customer slack channels, helping to solve problems and architect solutions

say no when we're not the right fit and always have a growth mindset

must have

leadership exp - guiding the team is second nature. you constantly think about best practices, and document your work so others can learn from it.

ai-first - you are obviously agent pilled and understand how it unlocks another level to what we can provide

commercial - we unlock product ambition by reducing cost & reducing operational burden

sales x technical - you expertly balance the sales cycle with deep technical domain expertise

data or database background - you love looking at explain plans and optimizing schemas

linux - you're comfortable in terminals and reading logs

python or javascript/typescript - for building solutions and demos

typist - you can write well and can explain complex ideas simply

human - you build trust and know when you're in over your head

nice to have

vector search or full-text search background

k8s and cloud platform experience

performance benchmarking experience

tpuf is hardcore & whimsical. we value

overstep > understep

show > tell

complexity is earned

showing up as part of our customer’s team

making stuff easy to react to

Source · TurbopufferFirst seen 7 NovOriginal ↗