# Founding Account Manager at Open Vision Engineering

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/ashby%3Apocket%3Ac2453e39-8e17-4f09-9329-30d497c015ec (read 2026-11-04).

## Facts (observed)

- Company: [Open Vision Engineering](https://alderhq.app/companies/open-vision-engineering)
- Location text: San Francisco
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: San Francisco")
- Posted: 2026-10-20 (15 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/pocket/c2453e39-8e17-4f09-9329-30d497c015ec
- Skills listed (inferred): LLMs

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (SF Bay Area, n 2018): p25 $100k, median $155k, p75 $210k

## Description (the employer's text)

### About the role

The first account manager at Pocket. Most people use Pocket for work, and most of them bought it themselves - the same path the big collaboration tools took before they went company-wide. Team plans are the next step. They only pay off if a team that starts with Pocket keeps using it, adds seats and renews, and nobody owns that yet. You do. Once a company signs, the account is yours: you get it live, grow it and renew it, and you write down how Pocket does account management as you go. This is a hands-on role: you run the onboarding calls, chase inactive seats, ask for the expansion and close the renewal.

### What you'll own

Expansion: more devices and seats in accounts that already buy

Renewals: on time, with attach rate going up

The account playbook: onboarding, check-ins, expansion asks, renewals, etc.

Account health in the CRM: activation, usage, seats, renewal date, next step

Feedback to product and support: what teams need, what admins ask for, what breaks at rollout

### What we're looking for

You've owned a book of business accounts: onboarding, expansion and renewals, with numbers to show for it

2+ years in account management or customer success at a B2B software or hardware company

You've run rollouts: devices shipped, admins set up, growing usage of the product

AI-native: LLMs and automations are how you work

Data-minded: you know activation, usage and renewal dates for every account, and you act on them

### Bonus points for

Hardware plus subscription product

Building account management from scratch

Admin tooling, SSO or security reviews from the customer side

### What we offer

The first account management seat in a fast-growing B2B function

A path to leading account management as it scales

Direct impact on how the company grows, with direct founder access

High-trust, high-responsibility environment

Competitive base, variable on expansion and renewals, and equity

### About Pocket

Pocket is a Y Combinator W26 company building a premium hardware plus software product in the AI voice recorder space. We are obsessed with quality and speed. We are scaling very fast in the US and now European markets and building a device experience that can become the category leader.

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Apocket%3Ac2453e39-8e17-4f09-9329-30d497c015ec and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
