Competencies

Planhat OS is a model-agnostic AI operating system where people and agents work together across the entire customer lifecycle. At its heart is Pi, the world’s first multiplayer customer agent. Think Salesforce, Slack and Claude all in one and Google Cloud has stated that Planhat has built the first next-generation CRM.

We’re 250+ people, profitable, and growing fast. The world’s biggest logos run on Planhat because Salesforce and ServiceNow can’t deliver fast enough.

More specifically, the people who do this well bring:

5+ years of experience in high-volume BDR/SDR (Outbound), AE, or Business Development, with 2+ years in leadership roles

Proven track record of scaling sales development teams (e.g., from single digits to 20-50+ reps) while achieving ambitious pipeline/revenue contribution targets

Strong sales pedigree: deep understanding of sales qualification methodologies (BANT, MEDDIC, SPICED, etc.) and outbound prospecting best practices

Systems-savvy: expert in CRM, engagement tools, and sales automation; ability to architect efficient workflows, reporting, and dashboards

Data-driven operator with a demonstrated ability to optimize for conversion, productivity, and ROI at scale

Excellent communicator, motivator, and coach, capable of building trust with both executives and front-line reps

Growth-oriented, entrepreneurial mindset with the resilience to thrive in a fast-paced, high-expectation sales environment

Trajectory

In this role you will:

Sales Leadership & Team Scaling

Build, lead, and scale a high-volume BDR team that consistently hits aggressive pipeline targets

Recruit, train, and retain top sales talent, with a structured performance framework spanning KPIs, quotas, comp models, and promotion paths

Foster a competitive, metrics-driven, and coaching-oriented sales culture

Establish repeatable playbooks and frameworks that enable fast onboarding and predictable performance across geographies, markets, and verticals

Revenue Generation & Alignment

Own pipeline creation, ensuring outbound efforts consistently translate into high-quality pipeline and, ultimately, revenue

Partner closely with Account Executives, Sales Leadership, and Marketing to optimize territory coverage, lead handoff, and campaign execution

Set clear productivity and conversion benchmarks (calls, sequences, meetings, SQLs, closed-won impact) and manage the team rigorously against them

Process, Systems & Operations

Design and implement scalable prospecting processes across segments and markets, in close collaboration with Revenue Operations

Leverage CRM and sales engagement tools to maximize workflow efficiency and output quality

Continuously evaluate and improve workflows to drive volume, personalization, and conversion at scale

Execution & Hands-On Involvement

Lead from the front, personally supporting high-value prospecting campaigns and modeling best practices in outreach

Coach BDRs on objection handling, messaging, and qualification to build sales acumen and confidence

Drive continuous experimentation in outbound sequences, multichannel engagement, and messaging to maximize ROI

Definition of Success

We measure success by impact, not activity. Here's what that looks like:

You have scaled a high-volume BDR organization that consistently outperforms its pipeline and revenue contribution targets

You have implemented systems, processes, and playbooks that enable predictable, repeatable performance

You have built a culture of sales excellence, career development, and accountability across the team

You are driving significant top-of-funnel growth while aligning tightly with Sales, Marketing, and RevOps