# Senior Support Engineer - India at LiteLLM

> Remote · India · Senior · Software engineering · open. Source: https://alderhq.app/jobs/ashby%3Alitellm%3A41941f09-c92e-4305-9c2e-afcd660cdedf (read 2026-11-06).

## Facts (observed)

- Company: [LiteLLM](https://alderhq.app/companies/litellm)
- Location text: India
- Where it can be done from (inferred): Remote · India (evidence: "Location lists "india" and remote")
- Posted: 2026-07-24 (105 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/litellm/41941f09-c92e-4305-9c2e-afcd660cdedf
- Skills listed (inferred): LLMs

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (India, n 22): p25 $87k, median $87k, p75 $87k

## Description (the employer's text)

LiteLLM is the world's most popular AI Gateway, trusted by top companies like Adobe, Netflix, and NASA. Our platform empowers developers by providing secure, reliable access to LLMs and adjacent services, and we're looking for a Senior Support Engineer to lead the team building the leading OSS AI gateway.

### About the Role

We're looking for a Senior Support Engineer in India to own our support queue and drive our customers to success. Because LiteLLM is a developer tool, this person needs to be technical. You'll dig into our customers' issues, understand them deeply, and unblock them.

The core of this role is simple: work the queue, address tickets, and make our customers successful with the product. We're looking for someone who is obsessed with getting to the root cause of problems rather than applying surface-level fixes. The best people in this role understand the real depth of a problem before they solve it.

### Responsibilities

Own the support queue and work through tickets to drive customers to success

Diagnose customer issues and solve for the root cause, not just the symptom

Reproduce customer issues in their specific environments

Submit pull requests for bug fixes and improvements where needed

Act as the technical voice of the customer back to engineering

### What We're Looking For

Technical depth and real familiarity with the LiteLLM product surface

Obsessed with customers and making them successful with the product

Obsessed with solving root causes rather than patching over problems

Metrics-driven and hardworking, ready to move through a high volume of tickets

A strong bias toward understanding problems deeply

### Why Join LiteLLM?

Fast-paced growth environment with deep technical ownership

Competitive salary

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Alitellm%3A41941f09-c92e-4305-9c2e-afcd660cdedf and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.