# Manager, Outbound Account Executive - West Coast at Lightspeed

> Remote · Canada · Manager · Other · open. Source: https://alderhq.app/jobs/ashby%3Alightspeedhq%3Ad2ed6885-1438-435d-8a86-280e004e94c3 (read 2026-11-07).

## Facts (observed)

- Company: [Lightspeed](https://alderhq.app/companies/lightspeed)
- Location text: Calgary; Vancouver
- Where it can be done from (inferred): Remote · Canada (evidence: "Location: Calgary; Vancouver")
- Posted: 2026-10-14 (24 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/lightspeedhq/d2ed6885-1438-435d-8a86-280e004e94c3

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Vancouver, n 43): p25 CAD 99k, median CAD 122k, p75 CAD 133k

## Description (the employer's text)

### Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Please note this role is based in British Columbia or Alberta.

Lightspeed is looking for a Manager, Outbound Sales to join our growing North American team. The Manager, Outbound Sales will manage a team supporting the West Coast Territory. In this role, you will own a defined segment of outbound sales, leading a team of Account Executives and driving new customer acquisition across a targeted account base. Lightspeed’s Outbound team is in hyper-growth mode — our process has been refined and optimized, and now is the time to scale our reach with proven leaders at the helm.

### What you’ll be doing

### Own Your Segment

Lead and manage a team of Account Executives responsible for the full sales cycle within a defined segment of North American accounts

Own segment-level pipeline, forecast accuracy, and monthly/quarterly MRR targets — taking full accountability from top-of-funnel through close

Manage overall pipeline health and drive consistent execution against activity, conversion, and revenue KPIs

Collaborate with SDR leadership to ensure a smooth, high-quality lead-to-deal handover process

### Develop Your Team

Hire, coach, and develop a high-performing team of Account Executives

Partner with enablement teams to design and deliver onboarding programs for new hires, ensuring reps are ramped and productive as quickly as possible

Drive ongoing skill development through rolling coaching, call reviews, pipeline inspection, and structured feedback loops

Identify individual performance gaps and implement targeted development plans to increase team output and rep tenure

### Optimize the Motion

Refine and optimize current sales processes, including all tools used to connect, demo, and close new customers

Work cross-functionally with Sales Ops, Marketing, Enablement, and Product to remove roadblocks, improve tooling, and streamline workflows

Collaborate with regional and functional leaders on developing and executing the outbound strategy playbook

Identify the best tools for list creation, outbound messaging, and deal execution

### And a little bit of…

Analyze sales forecasts, call volume, and pipeline health across the team and at the individual rep level

Create new strategies to grow revenue streams and expand the team’s addressable market

Ensure clear communication and handoff processes across the broader sales organization

### How you’ll know you’re winning

Your team consistently meets or exceeds Net New MRR targets

New hires ramp on schedule and hit productivity benchmarks within expected timelines

Forecast accuracy is tight — projected scenarios reflect reality

Average deal MRR trends upward over time as segment targeting sharpens

Cross-functional partners consider you a go-to for process improvement and execution clarity

### What you bring

Minimum 2 years of experience managing Account Executives in an outbound or full-cycle sales environment

Demonstrated ability to own a segment or territory from pipeline generation through close — with a strong sense of personal accountability for outcomes

Experience working cross-functionally to identify and resolve process gaps, improve tooling, and align stakeholders

Proven ability to onboard, coach, and develop sales reps at multiple stages — new hire, developing, and high performer

Proficiency with Salesforce, Outreach, or comparable sales engagement platforms

Tech-savvy, with the ability to help team members who are less so

Entrepreneurial and agile mindset with a bias toward action and comfort with ambiguity

Experience with Retail or Hospitality point-of-sale systems is an asset

Proficiency in English

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

### Be a changemaker

You’ll enjoy:

A flexible work environment that empowers you to do your best work

A culture that celebrates performance

The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Alightspeedhq%3Ad2ed6885-1438-435d-8a86-280e004e94c3 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
