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Krakentech

Senior Client Lead - Organisation Design & Transformation

Tokyo, JapanHybrid · Japan
Staff · FullTime · Delivery Operations
POSTED 9 AUGVERIFIED 1D AGO
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Role
91 days opentrue age
Posted 9 Aug
Pay
$27k–$78kno pay posted
Market p25–p75
$27k–$78k
Tokyo · n=5 · 365d to 4 Nov
CompanyKrakentech →
75open roles
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Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.

It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.

🏠 Where you'll fit in

We are currently implementing Kraken into a large Japanese client, and are looking to expand the team leading operational transformation alongside the platform implementation.

The Senior Client Implementation Lead will lead overall projects on both the operating model e.g. how things are organised and get done around here, as well as the operating environment with direct responsibility for coordinating, managing, building, and delivering Kraken’s cultural change programmes alongside our client. They will need to work in partnership with the technology teams, Product Managers, and client teams.

The Client Implementation Leads: live & breathe the Kraken ways of working, identify problems, create solutions, workshops and training, and effectively communicate these to our clients. They will bring technology, people, and processes together to innovate business cultural change for our clients.

🚀 What you'll own

Aiding in the operations transformation of clients

As a Senior Client Implementation Lead, you would be leading the Client Implementation projects in designing cultural programmes and executing their delivery.

Work with the Kraken Transformation Director to successfully navigate clients through Kraken transformation.

Collaborate with the wider Kraken Technologies Implementation team and clients to develop and deliver a wider range of cultural transformation programmes, including leadership development.

Aid in the creation of plans, timelines, and resources required for successful deployment

Keeping track of project progress, escalating issues, and resolving blockers when they arise.

Coaching and workshop delivery

Work closely with the wider Kraken Tech team to deliver programs to clients as part of their operational transformation journeys

Prepare and deliver workshop content for leadership development

Work with the client to identify needs-based operational analysis and help them translate this into programmes to deliver to their teams

We are a fast-growing company that is rapidly expanding globally and travel may be required.

You will work incredibly dynamically, and this role is one that will take different shapes throughout the week. We are looking for well-rounded individuals who are comfortable with ambiguity, are self-starters and willing to roll their sleeves up to work directly with clients.

You must be committed to the Kraken way of delivering agile operations based on freedom, autonomy and trust that coexists with a simplified, evolving technology platform.

You must be willing to challenge beliefs, have the ability to see through multiple viewpoints and, if needed, reach beyond your remit to support the client.

🧠 What you'll bring to the party

Curiosity and initiative: If you have an eye for detail, enjoy self learning and aren't afraid to "try and see" then this is the job for you. Supported by a fab team, this is an independent role where success relies on you trusting your gut and taking initiative.

Time Management: Able to work independently with minimal supervision, as well as working as a team to deliver projects. You should be able to effectively plan your time and prioritise tasks and the client.

Influential Communicator: Comfortable communicating the Kraken way of thinking and to provide updates on feature developments. Can lead meetings and drive forward the development strategy within your domain. Can build supporting slides, Gantt charts, and flow diagrams to aid this.

Source · KrakentechFirst seen 7 NovOriginal ↗