Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide.

It’s an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone.

Kraken is a global energy transition company touching nearly every point in the energy value chain and is valued at over $9 billion. It is one of energy-tech’s fastest-growing private companies, having won innumerable prizes in just 10 years of existence!

Kraken Technologies launched to market five years ago, offering energy utilities one simple end-to-end customer management and local flexibility optimisation solution (Kraken) to help them and their customers transition to a decarbonised future. The Kraken platform is effectively the operating system for utilities, at the core of how they run their business.

Kraken Technologies is growing rapidly, disrupting the incumbent tech landscape, with over 90 million end-customer accounts contracted across 11 markets globally and managing the optimisation of over 65GW. Kraken has secured licensing deals with large international energy clients to replace their core technology stack and re-image their operations with an unblemished track record of transformation success.

We are tracking toward 100 million customer accounts on the platform by 2027.

🚀 What you'll own

Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, operations and cultural transformation

Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk

Develop deep relationships with our clients’ C-suite client executives

Communicate effectively to stakeholders at all levels, both internally and externally

Continuously demonstrate Kraken’s business value to the client and build a governance model which can last once the implementation program is completed

Set the direction and pace for program execution. Managing internal and external expectations, removing blockers and making prioritization decisions to enable successful client transformations

Understand the program details and report progress to both client and internal stakeholders

Embody the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety.

🧠 What you'll bring to the party

Proven track record of leading significant business transformation projects leveraging Agile principles, ideally within utilities or similar complex industries.

Being able to lead software delivery engagements with our clients.

Demonstrated ability to present and negotiate with C-suite executives, and to initiate strategic discussions.

Pragmatic and effective problem solver, capable of focusing efforts on critical priorities.

Strong client-centric approach with a focus on understanding and enabling client success while demonstrating the ability to manage expectations.

Collaborative team player with experience working effectively across local and global teams.

Exceptional communication and facilitation skills in both English and Japanese. You are well respected with natural gravitas and can navigate both business cultures seamlessly.

Strong client and quality focus, with a proven ability to build and enhance customer relationships.

Willingness to travel as required to build face-to-face relationships with clients and internal teams.

Fluent in Japanese and English.

Experience in the Japanese utilities sector is highly desirable.

💜 Our culture

Kraken is at the forefront of innovation in the energy industry and we succeed in large part thanks to our people. To fit well at Kraken, you’ll also need to be: