About The Role
Access control decides what everyone in Jane can see and do, from the front desk to the practitioner to the clinic owner. It sits at the heart of how clinics keep sensitive information private, whether that's patient records, compensation details, or notes from a mental health practice. Getting it right is a big part of how clinics trust Jane with the work that matters most to them.
We're bringing on a Product Manager for our Access Control squad. You'll join the identity portfolio within Enablement, working alongside the Product Manager who leads the broader identity strategy and acts as a thought partner as you shape the access control work. There's a lot ahead, from improving the roles clinics get out of the box to bringing every product area onto a shared access model that fits how clinics actually work.
Every product team at Jane owns a piece of this, so much of the job is bringing those teams along and helping them prioritize and decide together. You'll talk with clinics and internal teams, define permission and role requirements, and work closely with cross-functional peers to ship. There's a clear path to grow here too, taking on more of the cross-team leadership for access control as you build context. If you love untangling systems and protecting people's privacy, we'd love to meet you.
The Impact You Could Have
Own access control execution for the squad, from the backlog and refinement to prioritization and shipping.
Drive discovery with clinics and internal teams, defining permission and role requirements and writing the briefs that guide the work.
Help every product team bring their area onto a shared access model, building alignment through influence and making it easy for teams to prioritize and decide.
Improve the roles clinics get out of the box today, and lay the groundwork for how access control grows with clinics' needs.
Lead clear, thoughtful change communication so clinics understand what's changing, why, and how it helps them.
Bring empathy to sensitive contexts like compliance and privacy so access decisions protect the people who rely on them.
Regularly share status, risks, and progress on the work so the teams and leadership always know where things stand.
Champion pragmatic, responsible AI adoption in how you discover, write, and prototype, using AI for a strong first pass and bringing your own judgment to curate it.
The Experience We Feel We Need
3+ years in product management, or in a closely related role with a move into product, ideally on platforms, identity, permissions, or other systems many teams depend on.
Comfort with system-level thinking and holding one consistent model together across many product areas and teams.
A penchant for influencing without formal authority and bringing others to shared decisions.
Deep empathy for clinics, practitioners, and patients alike, especially in sensitive contexts.
Strong change communication and clear, concise writing for both clinic and internal audiences.
Hands-on curiosity with AI tools, from drafting and curating briefs faster to building quick prototypes that help others see what you mean.
A strong bias for execution and enthusiasm for working closely with a partner PM and cross-functional peers.
Experience with roles and permissions, identity, or a regulated environment like healthcare is a nice bonus.
If you don't meet every single qualification but are excited about this role, we'd still love to hear from you.
More About Jane
Jane is a founder-led, high-growth SaaS company with a remote-first team working across Canada, the US, and the UK, united by our mission to help the helpers.
We build the products and tools that thousands of clinics rely on every day to run their businesses, care for their patients, and grow their communities. That level of impact means every person at Jane plays an important role in how we show up for our customers. We're all responsible for being deeply connected to their needs, obsessed with improving their experience, and proud of the difference our work makes in their day-to-day lives.