# Customer Success Associate - US at Interview Kickstart

> India · Junior · Other · open. Source: https://alderhq.app/jobs/ashby%3Ainterview-kickstart%3A6539c2de-92e7-425a-8f50-322f4bee2af4 (read 2026-11-06).

## Facts (observed)

- Company: [Interview Kickstart](https://alderhq.app/companies/interview-kickstart)
- Location text: India
- Where it can be done from (inferred): India (evidence: "Location lists "india"")
- Posted: 2026-08-13 (85 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/interview-kickstart/6539c2de-92e7-425a-8f50-322f4bee2af4

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (India, n 86): p25 ₹6.5L, median ₹12.3L, p75 ₹34.3L

## Description (the employer's text)

### Position Overview

● Assisting students to complete - On boarding formalities Welcoming each student on call before the batch start date.

● Tracking individual student progress for multiple cohorts as they move through IK’s program and maximize completion rates.

● Keeping dropouts and deferrals to a minimum by offering additional guidance & support.

● Getting reviews and referrals from students. Work closely with all the internal teams to continuously improve the learning experience Maintaining daily trackers, comfortable using Google Sheets, CRM etc.

● Communicating to students via calls, email, direct message, video, or a mix of communication strategies.

● Mentoring & motivating students and connecting them to guidance coaches and career coaches as and when required.

● Serve as the single point of contact for all students queries and concerns

### Requirements

● 2-7 years of experience in customer success, customer service, sales, and/or other customer-facing role.

● Experience building out and tracking information in Excel and/or data collection.

● Experience working in operations, performance coaching, and/or program management is a plus.

● Bachelor's degree in Business, Economics, Business Management and Information Systems (OMIS), or other degree in a related field is a plus & Available to work evenings PST with some morning meetings PST (US Hours)

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Ainterview-kickstart%3A6539c2de-92e7-425a-8f50-322f4bee2af4 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.