Who We Are

Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank.

In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you.

Role Summary

As Executive Assistant to the CEO, you will serve as the operational right hand to Imprint's Founder and CEO at a pivotal stage of the company's growth. This is a high-ownership, high-trust role that exists to create meaningful leverage for the CEO by managing complexity, protecting their focus, and ensuring the company's operating rhythm runs without friction.

You will act as a strategic partner and force multiplier — anticipating needs before they arise, making sound judgment calls on behalf of the CEO, and ensuring that nothing falls through the cracks across a fast-moving, high-stakes environment.

This role is based in New York City and requires in-office presence aligned with the CEO's schedule.

What Success Looks Like in the First 90 Days

Fully owns the CEO's calendar with minimal ramp — making confident prioritization calls independently

Established as a trusted gatekeeper and liaison by internal teams, board members, investors, and external partners

All board meetings, investor meetings, and partner events run seamlessly with zero logistical gaps

Travel logistics are managed proactively with contingency plans in place before they're needed

A reliable system exists to track and close every action item and commitment from the CEO's meetings

Has identified and implemented at least one meaningful improvement to how the CEO's office operates

Responsibilities

Own and optimize the CEO's calendar end to end — balancing internal meetings, board commitments, investor conversations, partner meetings, and protected focus time across multiple time zones

Coordinate all logistics for board meetings, investor meetings, and partner events including materials preparation, attendee communications, room setup, travel, and follow-up

Manage all domestic and international travel end to end — flights, hotels, ground transportation, itineraries, and backup plans

Serve as a trusted gatekeeper and liaison between the CEO and internal teams, investors, board members, and external stakeholders

Track and drive closure on action items, commitments, and deliverables that emerge from the CEO's meetings and conversations

Support key company moments — all-hands meetings, leadership offsites, major announcements — by owning logistics and ensuring smooth execution

Draft emails, messages, and documents on behalf of the CEO that reflect the CEO's voice and standards

Proactively identify and implement improvements to how the CEO's office operates — better systems, tools, and workflows that reduce friction and create more leverage

Support light personal tasks as needed during high-intensity periods to keep the CEO focused on the business

Qualifications

Required

Demonstrated track record of supporting a CEO, Founder, or C-suite executive at a fast-paced, high-growth company — with clear accountability for keeping a complex operation running