IT Operations Engineer - Corporate IT at Hedera

About Hashgraph

Hashgraph is a fast-growing software company committed to supporting, developing and servicing Hedera, an open source, proof-of-stake platform. Hedera is EVM-compatible and has been specifically built to meet the needs of enterprise and web3 applications, which require speed, security, stability and sustainability. Hedera’s public network is governed by industry-leading organizations, spanning 11 sectors and 14 regions who oversee the development and direction of the decentralized platform.

Why this role exists

We are hiring an IT Operations Engineer to strengthen and scale our internal infrastructure, identity systems, and SaaS ecosystem as the organization grows. This role exists to ensure our systems are secure, reliable, and operationally efficient, while enabling seamless access, automation, and compliance across the business.

In this role, you will:

Design and operate scalable infrastructure across cloud and internal systems to ensure reliability and performance

Own and evolve identity and access management (IAM), including SSO, MFA, RBAC, and lifecycle automation

Improve operational efficiency through automation, infrastructure-as-code, and CI/CD enablement

Administer and optimize core SaaS platforms (Atlassian, Salesforce, NetSuite), ensuring strong integrations and access governance

Strengthen security posture through vulnerability management, patching, and system hardening

Partner cross-functionally with Security, HR, and Engineering to support onboarding, compliance, and system integrations

What success looks like in 6-12 months

IAM is fully standardized and automated: SSO, MFA, and RBAC are consistently implemented with clear governance and minimal manual intervention

Security risk is materially reduced: vulnerability backlog is controlled, patching is consistent, and audit readiness is improved

SaaS and infrastructure systems operate smoothly: reduced friction, fewer incidents, and well-documented environments

Operational efficiency increases: automation and CI/CD adoption reduce manual work and improve deployment reliability

What you bring

Core capabilities

Strong systems and cloud engineering fundamentals across AWS, Azure, or GCP

Proven experience designing and managing IAM systems (SSO, MFA, RBAC, lifecycle management)

Proficiency in scripting and automation (e.g., Python, Bash, PowerShell)

Security-first mindset with experience in vulnerability management and system hardening

Ownership mentality with the ability to independently drive systems and improvements

Functional expertise

Infrastructure and systems engineering across Linux-based environments

Cloud platforms and Infrastructure as Code (e.g., Terraform, Ansible, CloudFormation)

SaaS administration and integrations (Atlassian, Salesforce, NetSuite or similar)

Monitoring, observability, and troubleshooting distributed systems

Nice to haves

Exposure to web3 or blockchain ecosystems (nodes, RPC infrastructure, or dApps)

Experience with containerization and orchestration (Docker, Kubernetes)

Background contributing to open-source projects or building mature DevOps practices