# Ad Operations Support Contractor at Greenlight Workforce Solutions

> Hybrid · Japan · Unspecified · Other · open. Source: https://alderhq.app/jobs/ashby%3Agreenlight-workforce-solutions%3Aa04a129e-ad3c-40f2-b7f3-2e970d41b2b2 (read 2026-11-08).

## Facts (observed)

- Company: [Greenlight Workforce Solutions](https://alderhq.app/companies/greenlight-workforce-solutions)
- Location text: Tokyo, Japan
- Where it can be done from (inferred): Hybrid · Japan (evidence: "Location: Tokyo, Japan")
- Posted: 2026-10-16 (23 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/greenlight-workforce-solutions/a04a129e-ad3c-40f2-b7f3-2e970d41b2b2

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Tokyo, n 4): p25 $27k, median $34k, p75 $129k

## Description (the employer's text)

### ChatGPT Ads Japan

Location: Tokyo, Japan

Engagement: Contractor

Work arrangement: Hybrid, with three days per week at the Tokyo Midtown office

### About the Role

OpenAI is looking for a contractor to support ad operations for ChatGPT Ads in Japan. The primary focus of this role is responding to inquiries from advertising agencies and coordinating with relevant teams at our US headquarters to resolve issues and provide clear, timely updates.

### Key Responsibilities

Support agency inquiries related to ad review appeals and requests for re-review.

Investigate invoice-related questions and coordinate with relevant teams to clarify billing issues.

Gather information on technical issues in Ads Manager and coordinate troubleshooting and resolution.

Work with US-based teams to check progress, clarify next steps, and communicate updates to agencies.

Track inquiries and follow up through resolution.

### What We Are Looking For

Experience in campaign management, ad operations, or supporting advertising agencies.

Strong communication skills in Japanese and the ability to explain issues and next steps clearly.

Attention to detail and the ability to manage multiple inquiries and follow-ups.

A collaborative approach to problem-solving across teams.

Ability to review and communicate information in English with support from AI tools.

### English Communication

This role involves written communication with US-based teams. You do not need to write fluent English from scratch. You should be comfortable using AI tools to help draft messages, understand responses, and verify that the content accurately reflects the issue and intended message.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Agreenlight-workforce-solutions%3Aa04a129e-ad3c-40f2-b7f3-2e970d41b2b2 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.