# Forward Deployed Engineer at General Magic

> Onsite · Canada · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/ashby%3Ageneralmagic%3A799650f9-8ab9-4e0f-b611-d9c7df878c08 (read 2026-11-06).

## Facts (observed)

- Company: [General Magic](https://alderhq.app/companies/general-magic)
- Location text: Toronto
- Where it can be done from (inferred): Onsite · Canada (evidence: "Location: Toronto")
- Posted: 2026-10-16 (22 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/generalmagic/799650f9-8ab9-4e0f-b611-d9c7df878c08
- Skills listed (inferred): LLMs

## Pay and sponsorship

- Posted pay: CAD 130k–CAD 200k per year (from the description)
- Market band for similar posted roles (Toronto, n 79): p25 CAD 115k, median CAD 135k, p75 CAD 203k

## Description (the employer's text)

### Who we are

For decades, insurance software has been built around rigid forms, portals and call centers that create friction for customers and slow teams down. Even as AI has advanced, most insurance work remains manual and spread across disconnected systems.

General Magic builds AI agents that handle quoting, customer service, underwriting, follow-ups and broker communication, connected directly to carrier, MGA and broker systems. We've raised $7.2M USD from Radical Ventures, a16z and several AI leaders.

We reward people who thrive with high autonomy, love shipping quickly and want real ownership. We work onsite in Toronto five days a week.

### The role

You'll work directly with insurance brokerages and carriers to turn complex, real-world workflows into working AI products, taking them from an initial customer conversation to production.

We're looking for a Forward Deployed Engineer who enjoys solving problems that don't come with clear instructions. You'll work closely with customers to understand how their businesses operate, build AI workflows around their needs and make sure those solutions work in production. We're a flat team where engineers own their work, challenge assumptions and help shape what gets built. You'll work directly with the founders and customers, taking ownership of everything from understanding the problem to delivering the solution.

### In this role, you will

Work directly with brokers and carriers to understand their workflows, challenges and business requirements

Turn ambiguous customer requests into clear technical plans and working AI solutions

Build and deploy AI workflows using agents, APIs, tools and browser automation

Integrate our AI agents with customer systems, data sources and existing software

Own customer deployments from initial discovery through implementation, testing and production

Build evaluations, monitor performance and improve workflows based on real customer usage

Lead technical customer conversations, manage expectations and help customers adopt what you build

Work closely with our product and engineering teams to turn customer feedback into improvements across the platform

### For this role, you should have

Strong programming fundamentals and experience building and shipping software

Experience building AI workflows using LLMs, agents, tools and APIs

Familiarity with frameworks such as LangChain, LangGraph or similar

Experience working with backend systems, integrations and production deployments

Ability to break down ambiguous problems and take ownership of solutions from start to finish

Strong communication skills and confidence working directly with non-technical customers

Experience using AI coding tools such as Claude Code, Codex or similar

Willingness to learn quickly, work independently and take responsibility for customer outcomes

Experience in insurance or insurtech, building evaluation systems and fine-tuning models is a plus but not a core requirement.

### Compensation and benefits

$130K–$200K CAD base salary, depending on experience, plus equity

Health and dental benefits

Wellness benefits

Dinner covered when working in the office past 7:30 PM

Expenses covered for conferences, tools and anything you need to do your job well

Direct ownership of AI solutions deployed to real customers

Work alongside experienced operators, engineers and founders who care deeply about what they build

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Ageneralmagic%3A799650f9-8ab9-4e0f-b611-d9c7df878c08 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
