# AI Operations at Forus

> United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/ashby%3Aforus%3Addf8e4e0-78a8-4e51-acb8-d653109970f9 (read 2026-11-04).

## Facts (observed)

- Company: [Forus](https://alderhq.app/companies/forus)
- Location text: New York office
- Where it can be done from (inferred): United States (evidence: "Location: New York office")
- Posted: 2026-08-21 (75 days ago)
- First seen by alder: 2026-11-02 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/forus/ddf8e4e0-78a8-4e51-acb8-d653109970f9

## Pay and sponsorship

- Posted pay: $100k–$270k per year (from the listing's pay field)
- Market band for similar posted roles (New York, n 1342): p25 $88k, median $130k, p75 $184k

## Description (the employer's text)

### About us

Forus is building an AI-powered network that connects doctors, pharmacies, payers, and biopharma to accelerate new science to patients.

Our platform automates the complexity between a doctor prescribing a medicine and a patient starting treatment, including insurance coverage, financial assistance, and supply chain navigation. We provide this support free to doctors and patients, helping them get life-changing medicine faster, cheaper, and easier. The resulting network enables biopharma companies to design better research, launch new drugs more effectively, and invest in harder-to-treat conditions.

### Forus has exceptional product-market fit and is growing rapidly through organic adoption

Accelerating scale: We already support patients across more than 85% of ZIP codes and partner with 9 of top 15 largest biopharma companies in the world.

AI-native, durable model: Our business becomes stronger as AI improves, as every new doctor, patient, and partner makes the network more valuable.

Backing to build for the long term: We raised $300M+ from leading investors to build an exceptional team and unlock the full scale of the opportunity.

Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.

If we succeed, science will be the only limit to medicine.

All full-time roles are in person in New York.

### About the Role

AI Operations is a builder’s role for helping patients get access to medicine. You will take responsibility for live operational problems: a workflow to improve, a process to scale, or a new capability to build. You will examine the data, trace the workflow, talk to the people closest to it, and form a view of what needs to change. In partnership with engineering, you will design and launch AI solutions and measure their impact.

This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.

### If you join, you will

Own a live workflow or operational problem end to end, from diagnosis through launch and iteration

Lead a frontline team that resolves complex exceptions, audits quality, and labels data to improve our AI systems

Use data and frontline context to identify bottlenecks, form hypotheses, and define measurable outcomes

Design workflows that determine where AI can act reliably and where human judgment is necessary

Write specifications for internal products, automations, and AI agents in partnership with engineering

Build and evaluate prototypes; study failure modes, define quality bars, and design controls

Deploy changes, measure their impact on patient and provider access, and rapidly iterate

Help expand Forus into new product areas by translating complex access pathways into scalable systems

### We’re looking for you if you have

2–10 years in operations, consulting, finance, product, or another analytical, outcome-oriented environment; startup experience is a plus

A track record of owning metrics and driving measurable improvement in complex workflows

Fluency with data and technical tools; the type of person who uses Codex or Claude be default when solving problems

Strong judgment about where to automate, how to manage exceptions, and how to evaluate quality

Strong written and verbal communication, including the ability to turn ambiguity into a clean brief or specification

A bias for action, low ego, curiosity, and a commitment to doing what is right for patients and providers

High NPS with your former teammates

This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Aforus%3Addf8e4e0-78a8-4e51-acb8-d653109970f9 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
