# Operations Lead at Clera

> Remote · United States · Staff · Software engineering · open. Source: https://alderhq.app/jobs/ashby%3Aclera%3A170a5a86-280c-4e81-a282-bfd0cc0d140f (read 2026-11-14).

## Facts (observed)

- Company: [Clera](https://alderhq.app/companies/clera)
- Location text: New York
- Where it can be done from (inferred): Remote · United States (evidence: "Location: New York")
- Posted: 2026-11-14 (0 days ago)
- First seen by alder: 2026-11-14 · last verified: 2026-11-14
- Reposted: 2 times · edited: 0 times
- Apply on the employer's site: https://jobs.ashbyhq.com/Clera/170a5a86-280c-4e81-a282-bfd0cc0d140f
- Skills listed (inferred): LLMs

## Pay and sponsorship

- Posted pay: $180k–$220k per year (from the listing's pay field)
- Market band for similar posted roles (New York, n 346): p25 $200k, median $230k, p75 $264k

## Description (the employer's text)

### About the Role

Own a core operational domain at an early-stage fintech company, such as customer operations, payment operations, or financial crime operations. You will build and improve its processes, metrics, tooling, and automation in close partnership with Product and Engineering.

### What You'll Do

Handle operational cases directly at first to identify process gaps and establish useful performance metrics.

Design and launch production automations, then measure their impact on throughput and quality.

Develop agent-based workflows that automate routine work while routing high-risk decisions to people.

Work alongside Product and Engineering to define and build operational tools and systems.

Create and maintain SOPs, escalation paths, KPIs, and domain processes.

Improve operational capacity while keeping the approach hands-on and automation-focused.

### What We're Looking For

Approximately 3 to 6 years of experience building products or processes in fintech, banking, payments, crypto, or regulated financial services consulting.

Hands-on operations ownership at a technology startup, ideally an early-stage company.

Experience shipping production workflow automations or agents, including AI or LLM-enabled systems.

Experience owning operational domains end to end, from case handling and process design to SOPs, KPIs, and tooling.

Strong understanding of regulated financial operations, with compliance, risk, financial crime, payment, clearing, or settlement experience valued.

Ability to work directly with Product and Engineering to shape operational systems.

A proactive, practical approach to solving operational problems through automation rather than adding manual capacity.

### Compensation & Benefits

Base salary: $180,000 to $220,000 annually. Visa sponsorship is available.

### Location

On-site in New York, New York. Candidates must be based in New York or willing to relocate.

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/ashby%3Aclera%3A170a5a86-280c-4e81-a282-bfd0cc0d140f and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.