About Check

Payroll is broken. It's still running on decades-old infrastructure. We're rebuilding it.

We’re the payroll engine behind the platforms businesses rely on every day. As the inventors of embedded payroll, we’re redefining how people get paid and making it easier for our partners to launch, grow, and thrive.

On our team, you'll use creative problem-solving, critical thinking, and grit to simplify the complexity of payroll for thousands of employers of every size, across all industries. We ignore conventional role boundaries in favor of the unique strengths and values each builder brings to our mission: make paying people simple. Check out our origin story!

Check is far more than just API infrastructure. We’re a springboard for building and scaling payroll businesses. See how it works for our partners.

About this role

Check is looking for its next Partner Growth Manager. This is a highly tactical role responsible for scaling a broad portfolio of high-growth startup partners.

You’ll be their primary point of contact, helping to build and refine a repeatable playbook for onboarding, launching, growing, and supporting them at scale. You'll also exercise careful judgment around when something outside our standard approach is needed, and when a partner is ready to transition to an alternative support model.

We expect our team to roll up their sleeves and execute with a high degree of autonomy, sharing information and knowledge early and often with peers and stakeholders. You will work closely with cross-functional internal and external teams, including Sales, R&D, Marketing, Enablement, Product and others. Together, you'll identify trends, risks, and opportunities, and execute on targets with determination and precision. The role demands real executive presence and follow-through.

Candidates ideal for this role are tenacious, goal-oriented, and experienced with building detailed strategic plans with Partners/customers. You must have a knack for ruthless prioritization, and comfort operating in technical and commercially complex environments.

In this role, you will

Own and be the primary point of contact for a portfolio of dozens of growing startup partners, serving as their day-to-day advocate and executional partner inside Check

Earn the trust of our Partners and build in-depth relationships by maintaining a complete understanding of their business goals and objectives across various stakeholders

Consult on our Partners’ payroll business by investigating the root cause of blockers, outlining and selling Partners on the appropriate strategies to unblock inefficiencies and revenue

Build, execute, and refine Check's startup playbook, from onboarding to milestone tracking to renewal; define and track criteria for when a partner is ready to graduate to our enterprise portfolio

Identify and surface patterns across your portfolio to improve our approach and accelerate our partners' growth; bring cross-functional attention to focus areas related to Partner needs and pain points

Partner with cross-functional teams to build appropriate communication plans including but not limited to releases, roadmap updates, compliance updates, and incident management

Own communication cadence and reporting for your portfolio, keeping leadership informed on status, risk, and trends

Introduce and implement new products and features to your Partners, evaluate their success, and navigate feedback channels with them and Check’s Product team

Many backgrounds could fit this role, but ideal candidates will have most or all of the following

Bachelor’s degree or equivalent, in a related field

5+ years of relevant work experience, including:

Experience in the SaaS space - experience in the fintech or payroll space a plus

Strategic partner management, or account management experience, ideally supporting a high-volume, fast-moving portfolio of accounts

Comfort owning and resolving support escalations directly, including hard conversations with partners

Demonstrated success owning a portfolio of customer or partner relationships with complex technical/product needs