Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!

Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others:

Built In's 2026 Best Midsize Companies to Work For in New York City

Built In's 2025 Best Places to Work For In New York City

Built In’s 2024 & 2025 Best Startups to Work For In the U.S.

Built In’s 2023 - 2025 Best Startups to Work For In New York City

Fast Company’s Most Innovative Companies of 2022

Business Insider’s Most Promising Consumer Startups 2022

Forbes Fintech 50 2022

Role overview

The Strategy and Operations Manager will play a central role in evaluating strategic initiatives, supporting the performance tracking process, and conducting industry research and benchmarking to inform decision-making across the company. Reporting to the Head of Finance, this person will partner closely with finance, product, and operations teams to translate data and market insight into clear, actionable recommendations for leadership.

What you’ll be doing

Strategic initiatives

Participate in cross-functional strategic initiatives to ensure financial discipline, owners, and success metrics are clearly defined and tracked.

Conduct market research and competitive analysis to inform product roadmap and strategic priorities.

Benchmark Brigit's product, financial, and operational metrics against industry and fintech peers.

Collaborate with product, engineering, and design to track progress against key initiatives and surface risks, dependencies, and trade-offs.

Assess Financial model Impact of new initiatives and determine the appropriate KPI to track the performance.

Support quarterly and annual planning processes, including OKR/goal setting, prioritization discussions, and follow-up tracking.

Board & Executive Materials

Support the leadership in preparing Board of Directors materials, including business updates, product roadmaps, key metrics, and strategic initiative progress.

Help create clear, concise narratives and visualizations that communicate performance, risks, and opportunities to Board members and other senior stakeholders.

Coordinate inputs from finance, product, data, and operations to ensure materials are accurate, complete, and aligned with company strategy.

Monthly Business Review Tracking Dashboards and Reports

Assist in the preparation of materials used for public reporting, including investor updates and external presentations.

Cross-Functional Support

Partner with finance, operations, and other internal teams to provide additional bandwidth on high-priority workflows, process improvements, and special projects.

What you have

4–6 years of experience in management consulting, corporate strategy, business operations, investment banking, or a similarly analytical, execution-oriented role (high-growth tech or fintech experience a plus).

Strong analytical skills; highly comfortable working with data, building models, and translating analysis into clear insights and recommendations.

Exceptional written and verbal communication skills; proven ability to create executive-ready slides and narratives.

Highly organized with strong project management abilities; able to manage multiple workstreams, stakeholders, and deadlines in a fast-moving environment.

Low-ego, high-ownership mindset – willing to dive into details while keeping sight of the bigger strategic picture.

Comfortable working closely with senior leaders, exercising sound judgment, discretion, and professionalism at all times.

Passion for Brigit’s mission and interest in fintech, financial health, and consumer products.