Head of Strategic Accounts, Enterprise, Americas
About Airwallex
Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
About the team
The Enterprise Business team at Airwallex is a high-performing, collaborative group focused on transforming how large global businesses operate. We deliver innovative payments and financial technology solutions that simplify complex operations and support growth for enterprise clients. Our team values strategic thinking, customer focus, commercial excellence, and a deep understanding of the challenges faced by multinational organizations.
What you’ll do
The Head of Strategic Accounts will be a founding sales role at Airwallex. As the first person in this role in the Americas, you will focus on selling our API-powered financial technology platform to Fortune 500 companies and organizations of comparable scale.
You will use your existing network, industry expertise, and enterprise sales experience to create immediate impact for the business. You will own high-value, complex sales cycles from account strategy and prospecting through negotiation, close, onboarding, and expansion. Success in this role will be measured by your ability to exceed volume and revenue targets, build a durable strategic-account pipeline, and establish best practices for the broader US sales organization. The role includes meaningful performance-based upside tied to achieving ambitious targets.
This role is based in San Francisco, CA.
Responsibilities
Acquire new strategic customers across North America, with a focus on Fortune 100 and Fortune 500 companies, through your existing network and industry relationships
Own and drive sophisticated, multi-stakeholder sales cycles from ideation and prospecting through negotiation, closing, onboarding, and expansion
Identify new companies, use cases, and opportunities through research and close partnership with our strategy and sales enablement teams
Develop trusted relationships with senior decision-makers across finance, payments, treasury, technology, procurement, and other relevant functions
Build and manage a strong, reliable pipeline aligned to revenue and volume targets
Work collaboratively with colleagues across sales, product, engineering, solutions consulting, strategy, finance, legal, and implementation
Negotiate partnership agreements and commercial contracts in partnership with legal, finance, and strategy through execution
Ensure an exceptional customer experience and effective onboarding process for new customers
Provide regular, accurate reporting on pipeline health, forecasts, KPIs, and performance against targets
Help define the account strategy, sales methodology, and best practices that will form the foundation of the US strategic accounts motion
Who you are
We’re looking for people who meet the minimum qualifications for this role. Preferred qualifications are valuable, but not required.
Minimum qualifications
10+ years of experience selling complex technology solutions to enterprise accounts
An established network of senior decision-makers and influencers responsible for payments, financial operations, treasury, or related functions at Fortune 500 companies or organizations of comparable scale